Patient Management

You will know if a patient has signed up and activated their OnPatient account by looking at the patient's chart. On the patient's profile, you will see an OnPatient Access Enabled message. If you need further informatio...

In the event a patient needs to discontinue using their OnPatient account, there are two ways the account can be disconnected: by the practice or by the patient. Practice Initiated Disconnect 1. To disconnect a patient, navigate t...

If a patient already has an OnPatient account with a different provider outside of your organization, they can also be connected to the OnPatient portal associated with your account. 1. Invite the patient as you normally would. 2. The patie...

Yes, the patient can change their profile picture from the OnPatient portal. First, they need to have an appointment so that they can access the check-in section of the appointment. Once the patient clicks on the Check-In...

Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here . 1. Once you have an OnPatient account, log in and go to Appointments . The patie...

When you send an OnPatient invite, your patient has 7 days to accept your invitation to connect. If your invite is not accepted within the week, your patient cannot connect with you via OnPatient and you will need to resend the invite. You can send...

In DrChrono, there is a way to bulk invite all your patients to OnPatient with the click of a single button. This option is found within the OnPatient Settings section of your account. To begin, mouse over Account on your DrChrono naviga...

There are two ways your patients can easily view, save, or print their clinical summary through your OnPatient portal. Viewing your clinical summary directly on the website Log in to the OnPatient account. Select Health Profile . ...