If you encounter a payment that has been posted incorrectly, there is a way to correct it without deleting the entire payment. Although it is possible to completely delete a payment, the best practice is to correct the payment instead so tha...
Note : Auto Allocation must be enabled by your account manager. Once the auto allocation feature is enabled, you'll notice an Auto fill button toward the upper right side of the screen. The feature will have the system automatically a...
Please see answers below to some commonly asked questions about patient payment auto allocation. If you have question(s) that are not listed below, please reach out to support or your account manager. They will be happy to assist.
...
Applying a discount or adjusting part of your patient's invoice is easy with DrChrono! Here are the steps to accomplish this task:
Navigate to Billing > Live Claims Feed
Pull up your patient's appointment by searching for it by na...
DrChrono APIs now have endpoints to grab data in bulk. Normally our API response has a page size limit of 250, but our bulk APIs can obtain up to 1000 results. Our current list of bulk APIs . Appointments Patients Line Item Transactio...
Here are Python and C# scripts created by our engineering team to help get started with connecting to our APIs. Python Script import datetime
import requests
import json
import threading
import webbrowser
import urllib.parse
from htt...
We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card b...
A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge.
Reasons a ca...