Updated Articles

  1. Customized Follow-up Dates: Can we turn it off?

    Turning off Customized Follow-up Dates Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers withi...
  2. Customized Follow-up Dates: Reporting

    Follow-up Date Reporting DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies. When you request reports on your accounts receiv...
  3. Customized Follow-up Dates: Utilizing within your account

    Using in your Account DrChrono has added a feature that allows you to customize the follow-up date on an individual claim basis. This feature must first be set up for your account by your DrChrono billing administrator. Once enabled, he...
  4. Customized Follow-up Dates: Setting up your account

    Setting up your Account DrChrono has added a feature that will allow you to customize follow-up dates on an individual appointment basis. The standard default of 35 days will remain unless it is updated by an administrator on your account. ...
  5. Hiding Billing Screens

    Hiding Billing Screens In DrChrono, you now can customize which billing screens are visible and hide any that you don't use. Your view would contain just the screens that you utilize. Please note, you must have access to view billing sc...
  6. Good Faith Estimate: What if the patient originally declined but now wants to move forward?

    Resurrect a Declined Estimate If the patient originally declined a Good Faith Estimate and now has changed their mind and wants to move forward, DrChrono offers an easy way to recreate the estimate without having to recreate the entire docum...
  7. Good Faith Estimate: What if the patient declines the estimate?

    Patient Declines the Estimate After you have created the GFE/estimation document, there is a chance that the patient will say "No, thank you". It's important to mark the decline to keep your records up to date. If a patient does declin...
  8. Good Faith Estimate: What if I need to add charges after the main service was rendered?

    Adding Charges After the Service is Rendered There may be a time when during providing the service as described in the estimate, additional services/equipment/supplies are needed that were unexpected when the estimate was created. ...
  9. Good Faith Estimate: Can I rename an existing estimate?

    Renaming an Estimate The short answer is, yes, absolutely! Navigate to the patient's chart, select Patient Cost Estimator , and identify the estimate that you would like to update. Click on the three horizontal lines on the rig...
  10. Good Faith Estimate: How do I remove a charge from an existing estimate?

    Removing a Charge from an Estimate Removing a charge from an existing Good Faith Estimate (GFE) is very easy. Navigate to the patient's chart, select Patient Cost Estimator, and identify the estimate you want to update. Click on the...