Updated Articles

  1. Set Up RecordSync Updated

    Turn on RecordSync access and set up your organization profile with your practice group's Type 2 organization NPI.
  2. Creating and Managing Patient Statements

    Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you select Patient Statements , you'll be taken to the Patient Statements page.        3.  Select what type of patients you will use: Active ...
  3. How to prescribe for eRx Supervising Providers with Multiple Locations (web)

    Learn more about prescribing for eRx Supervising Providers with Multiple Locations (web).
  4. Auto Accident Claims: Option to add a business name as policy holder

    While processing auto accident claims, you may have a situation where you need to add a business name as a policyholder.  There is an option in DrChrono to list a business/company as such. Navigate to the patient's chart > Demographics > A...
  5. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  6. How to change the Accept Assignment for an Insurance?

    Follow the steps below to set the Accept Assignment for a specific payer. Hover over the Billing tab and select the Insurance Setup screen If the payer you need is not listed,  you can add it by navigating to Billing > Enrollment . ...
  7. EverHealth Scribe Rules: Create and Manage Documentation Rules

    Decide whether you need a rule | Requirements | Choose where the rule applies | Create a rule | Test a rule | How rules work | What if something doesn't work? | Edit, turn off, or delete a rule A rule is an instruction Ev...
  8. Redesigned Message Center Preview New

    Read, reply, and manage patient messages in the redesigned Message Center.
  9. Lifecycle of a Medical Claim

    Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement.  This article explains what happens with your claim after you change the billing status to "Bill Insurance". ...
  10. What are Underpaid Items?

    This feature will assist the biller, Office Manager, and/or provider in identifying claims that the insurance payer did not process with the expected allowed amount. Allowed Amount = amount paid by the insurance company + the amount th...