Updated Articles

  1. Edit Provider and Staff Permissions Updated

    Learn how to edit staff and provider permissions in DrChrono.
  2. Account Permissions Overview Updated

    DrChrono account permissions can grant or restrict access to different areas of the system.
  3. Practice Management: Everything in One Place Updated

    The Practice Management module centralizes your offices, providers, staff, roles, permissions, groups, facilities, and role-based dashboards all in one place under the General Management tab.
  4. Customized Follow-up Dates: Can we turn it off?

    Turning off Customized Follow-up Dates Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers wit...
  5. Customized Follow-up Dates: Reporting

    DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies. When you request reports on your accounts receivable, you have the option t...
  6. Customized Follow-up Dates: Utilizing within your account

    Using in your Account DrChrono has added a feature that allows you to customize the follow-up date on an individual claim basis. This feature must first be set up for your account by your DrChrono billing administrator. Once enabled, her...
  7. Customized Follow-up Dates: Setting up your account

    Setting up your Account DrChrono has added a feature that will allow you to customize follow-up dates on an individual appointment basis. The standard default of 35 days will remain unless it is updated by an administrator on your account. ...
  8. How do I Stop Receiving Daily Billing Problem Emails?

    When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. These emails are sent daily by defaul...
  9. Managing Your Daily Billing Problems Email

    While using the DrChrono EHR, you have the option of having a Billing Problems email sent to you and/or other staff members. This email will detail the unresolved billing claims in your practice and list any unbilled appointments listed in chronolog...
  10. Video: Creating New Custom Procedure Codes

    Check out this video on how to create custom procedure codes for those unique services and products you offer your patients. Here is an article that will also walk you through creating new custom procedure code...