Updated Articles

  1. Best Practices for Building Custom Forms Updated

    Best practices to build a custom form to achieve clinical note optimization.
  2. Place of Service (POS) code 27

     POS Code 27 The Centers for Medicare and Medicaid Services (CMS) has created a new place of service code 27 to use when services are provided in a non-permanent location, effective October 1, 2023. If you provide services to patients w...
  3. How are my claim submissions charged to my account?

    DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS). If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRNT, those will be sent on paper instead...
  4. How to create a Custom Patient Payment Type

    If you would like to create a custom patient payment type such as a coupon, flex spending card, etc, you can do so by following the steps given below. Go to Account > Custom Fields .  Select Patient Payment Types on the left of the...
  5. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Elite customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-u...
  6. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the...
  7. ePS: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currentl...
  8. ePS Enrollment Module - What do the different statues mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signe...
  9. VIDEO: Navigating the eProvider Solutions Enrollment Portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through t...
  10. eProviderSolutions Payer List

    The best source of information is the eProvider Solutions payer list, which can be found following this link: EProvider Solutions Payer List Once on the link, you can download either a PDF or an MS Excel listing. ...