Updated Articles

  1. What is an NDC and Why Do I Need To Include It?

    National Drug Code NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers re...
  2. Is There a Dictionary to Search for CPT, HCPCS, and ICD-10 codes?

    Billing Code Directory All of the billing codes (CPT/HCPCS/ICD-10) and custom codes are searchable in DrChrono.  You can easily search these codes by following the steps outlined below: 1. Hover over Billing and select Code Sea...
  3. DSM-5 Codes

    Using DSM-5 Codes The DSM-5 TR, or the Diagnostic and Statistical Manual of Mental Disorders, 5th Edition, Text Revision, serves as a fundamental reference tool for mental health professionals, offering comprehensive diagnostic criteria ...
  4. How do I Share Correspondence with the Billing Team?

    Communicating with the Billing Team As an Apollo Plus client, there will be times when you need to share correspondence with the billing team. You can do it in different 2 ways.. through the patient's chart or Box.com . Both are HIPAA-se...
  5. MBI - Medicare Beneficiary ID number look up tool

    Medicare Beneficiary ID Number Did you know there was an electronic tool where you can find a patient's Medicare Beneficiary Identifier (MBI) if they do not have their insurance card? You first need access to eServices. Once you have ...
  6. Adding Insurance Info for Durable Medical Equipment

    Durable Medical Equipment If your patient's insurance requires Durable Medical Equipment claims to be billed to a separate payer, you can easily enter that information into the patient's chart. Under the Insurance section of the patie...
  7. Updating a Patient's Insurance Information

    Updating Insurance Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered. To update the patient's payer information, navigate to your patient's chart Navigation Bar > ...
  8. How do I add a billing notes to the patient’s appointment?

    Billing Notes To add a billing note to the patient's appointment, please follow the instructions outlined below: 1. Hover over the Billing tab and select Live Claims Feed . 2. Search for a patient in the Patient search fiel...
  9. Adding a Payer In DrChrono

    Adding Insurance Payers In DrChrono, you are given the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance, worker compensation plan, or durable medical equipment carrier that pays pati...
  10. What are my options with accepting assignment from insurance payers?

    Accepting Insurance Assignment Part of accepting assignment on your claims to insurance payers will usually direct the insurance payment to your office, rather than being sent to the patient. There are times when you need to "not" accept ass...