Updated Articles

  1. How to Reorder ICD-10 and CPT/HCPCS Codes in an Appointment in the Live Claims Feed

    DrChrono makes it easy to reorder any listed ICD-10 and/or CPT/HCPCS codes within an appointment without having to delete and reenter them. Here's how: Hover over the Billing Tab and choose Live Claims Feed. In the Live Claims...
  2. How do I add the purchased service provider information to a claim?

    A purchased service provider is defined as "... an individual or entity that performs a service on a contractual or reassignment basis for a separate provider who is billing for the service. Examples of services include, but are not limite...
  3. How do I find the payer ID number?

    DrChrono offers an efficient way to do all of your medical billing. A necessary step in submitting your electronic claims is having the Payer ID. A Payer ID is a unique ID number that is assigned to an insurance company to transmit your claims el...
  4. Submitting Claims to Multiple Primary Insurances.

    To submit claims to multiple primary insurances, you will need to submit a ticket to the support team to have the "multiple primary" feature enabled. Once the request is processed and the feature is activated,  follow the steps outlined below...
  5. Video: Working with multiple primary insurances

    Do you treat patients who have multiple primary insurances? Perhaps medical insurance and an auto accident carrier? DrChrono has built a way to quickly and easily toggle between the two to submit your bill to the correct payer to avoid paymen...
  6. Billing a Durable Medical Equipment (DME) Claim

    DrChrono makes billing a DME claim a breeze! After the insurance information is added to the patient's chart, simply navigate to the patient's appointment in the Live Claims Feed ( Billing > Live Claims Feed > Patient's Appointment ). ...
  7. Documentation Type Requirement for Alaska Medicaid

    If you are billing claims to Alaska Medicaid on the HCFA-1500 form and including documentation, the type of documentation attached must be listed in Box 9B on the HCFA form. You can add this information easily from the Live Claims Feed. If yo...
  8. Have questions regarding Medicare's Global Surgery guidelines?

    Do you have questions regarding what is included or how to bill for surgical services to Medicare? Check out MLN907166 for answers. MLN907166 ...
  9. Medicare rejection for timely filing

    Medicare will reject claims for timely filing if it is filed 12 months/1 year after the date of service. Medicare does not allow appeals for timely filing denials, however, you might be able to request that the claim be reopened. ...
  10. How do I submit proof of timely filing to insurance?

    If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. Hover over the Billing tab and select Live Claims Feed .  Filter by the pat...