Updated Articles

  1. Common Claim Rejections and how to correct them

    Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...
  2. Claims stuck in Bill Insurance Status

    When processing insurance claims in DrChrono, you may encounter situations where claims remain stuck in the "Bill Insurance" status. This issue often arises due to problems with the provider's account status, such as suspension or inactivity. Below,...
  3. Common Insurance Claim Submission Errors

    Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
  4. EverHealth Scribe Frequently Asked Questions (FAQ)

    Learn how EverHealth Scribe documents clinical notes, handles transcription, manages diagnoses, and troubleshoots common issues for your practice.
  5.  Health Gorilla (Video) New

    This video describes how to use the Health Gorilla integration.
  6. Using Health Gorilla (improved workflow)

    Learn about the improved Health Gorilla FHIR API workflow.
  7. Using Health Gorilla in DrChrono New

    Health Gorilla has transitioned its integration to their FHIR API, which introduces changes to how users access and use Health Gorilla within patient charts. This article outlines what users can expect from the update, including changes to workflo...
  8. Patient Payment Plans: Processing monthly payment plan payments

    When you have patients who are on monthly payment plans, it is often helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts are expected in a given month. ** Ple...
  9. DrChrono Payments: Processing a patient payment on the web

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. Navigate to Billing > Patien...
  10. July 2024

    Missed our July Empower Session? Watch the recording to catch up. See below for the topics covered. New Modernized Dashboard : Streamline clinic operations with key information and actionable workflows for appointments, messages, billing, and ...