Insurance payers use a payer ID to route claims to the correct insurance company, or payer. Some insurances have the same payer ID among all clearinghouses, while others may differ. You can find the payer IDs in the Patient's chart > Demographi...
In DrChrono you have the ability to prioritize the payers you are enrolled with so that they are brought to the top of the list when searching for insurance payers. In the image below, there are several options for the payer being searche...
You can add messages such as "To set up a payment plan, please call xxx-xxx-xxxx", "Your Prompt Payment is Appreciated" or anything else you would like to send out on your patient statements. Follow the steps outlined below: Hover the cu...
If the Stripe M2 reader is not working as expected, here are some things that could be causing the issue. Ensure your DrChrono App on the iPad or iPhone is up to date. Ensure the iPad or iPhone's iOS Software is up to date. Reboot the iPad/...
One of the readers that can be used to process patient payments is the Stripe M2 Reader. M2 Reader Out of the Box Ensure that the M2 device is fully charged. Ensure that the iPad/iPhone with which it will be paired is also charged. En...
The Stripe M2 Card Reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap and swipe payment functions. The DrChrono Payments feature is availa...
If the service(s) provided are emergent in nature, it can be marked in box 24C on the HCFA 1500 form. The delay reason can also be noted in the shaded portion of box 24C. Navigate to Billing > Live Claims Feed Identify the patient's a...
Many practices choose to keep separate Merchant IDs for different providers or offices. An additional Merchant ID can be added directly to your DrChrono account. Navigate to Account > Provider Settings > Patient Payments tab Scroll down...