Updated Articles

  1. Are Payer IDs Specific to the Clearinghouse or the Insurance Company?

    Each payer or insurance company has its payer ID number to accept electronic claims. It is the electronic address , so the clearinghouse knows which payer/insurance company to send the claim to. Some national payers, such as Aetna (60054), C...
  2. Clearinghouse 101

    By definition, a clearinghouse is a company that functions as an intermediary between the provider's PM system and the insurance payer. Clearinghouses review claims for common errors and provide a pathway for the payer to return electronic f...
  3. Bulk Edit Payer IDs

    If you need to update payer IDs for multiple patients, DrChrono has a way to do this in bulk instead of having to go into every single patient account to make the update. A potential reason why you might need to do this would i...
  4. What are Underpaid Items?

    This feature will assist the biller, Office Manager, and/or provider in identifying claims that the insurance payer did not process with the expected allowed amount. Allowed Amount = amount paid by the insurance company + the amount the...
  5. How to print Supervising Provider details on the HCFA-1500 form

    Adding Supervising Provider Details on the HCFA-1500 Form If you need to activate a supervising physician for your office, please reach out to your Account Manager or support . Once activated, you can print those details on your HCFA-1500 fo...
  6. Video: Using the Sales Tax Feature

    Sales Tax Feature Check out this video to see how DrChrono's Sales Tax Feature can help you keep track of sales tax collected by your office. ...
  7. Sales Tax Feature

       The Sales Tax screen will help you track amounts collected on applicable products and services from your account.      To navigate to the screen, hover over Billing and then select Sales Tax from the menu on the left.    You have the ...
  8. Telehealth POS codes 02 and 10

    In early 2022, the Centers for Medicare & Medicaid Services (CMS) introduced a new place of service (POS) code for telehealth services to help clarify specifically where services were rendered. https://www.cms.gov/Medicare/...
  9. How Do I Set a Billing Modifier to a Code So it Always Populates?

    To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps to take these actions using...
  10. How do I carry over CPT codes from visit to visit?

     If you frequently schedule repeat visits for patients who bill with the same CPT code(s),  a setting can be enabled that will carry over CPT codes from appointment to appointment which will save you time and data entry keystrokes. Access Acco...