The Practice Management module centralizes your offices, providers, staff, roles, permissions, groups, facilities, and role-based dashboards all in one place under the General Management tab.
On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom codes. Navigate to Billing > Ne...
When charges are added before a patient's appointment, either manually or with a billing or appointment profile, they will appear grayed out in the Live Claims Feed. They will not appear in any report until the services are rendered. You can st...
When charges are added before a patient's appointment, they will appear grayed out in the Live Claims Feed. They will not appear in any report until the date of service. You can still make updates to either the code or charge when it is in this ...
When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account set to verify ERAs before posting. When there is a conf...
For all customers, except those on a billing plan, you will need to go in each month to freeze the transactions for the previous month. At this time, it will not happen automatically.
For example, if you want to freeze transactio...
When transactions have been frozen in the account for a certain date, the ability to delete or unallocate a patient payment will not be available. However, any dates that are not within a frozen period will be able to be updated, changed, or dele...