Updated Articles

  1. Good Faith Estimate: How do I remove a charge from an existing estimate?

    Removing a charge from an existing Good Faith Estimate (GFE) is very easy. Navigate to the patient's chart, select Patient Cost Estimator, and identify the estimate you want to update. Press the pencil icon to edit or the trash can to r...
  2. Good Faith Estimate: Adding additional providers and/or facilities to your estimate

    The No Surprises Act requires that the convening provider add all related expected charges for the service rendered to be included on a single Good Faith Estimate. The DrChrono Good Faith Estimate tool allows you to add providers and faciliti...
  3. Good Faith Estimate: Delivering the estimate to your patient

    Now that you've created the Good Faith Estimate (GFE), it's time to get it to your patient. There are a couple of ways you can do it. You can print from the preview screen. You can send it electronically to their OnPatient account. ...
  4. Good Faith Estimate: What if I don't know a related provider's NPI?

    If you are adding a provider or facility to your estimate, the tool will ask for their Tax ID (TIN) and NPI. If you do not have them, you can skip over them, but it's highly encouraged to obtain the information to give your patient a complete estim...
  5. Good Faith Estimate: How do I add notes to my patient's estimate?

     Within the Good Faith Estimate (GFE) tool, there are a couple of places where you can add additional notes that will show on the printed or electronic version of the estimate. Per Item While adding a new charge to the estimate: If n...
  6. Good Faith Estimate: Creating a new estimate

    Here is how you can create a Good Faith Estimate for your patient. Navigate to a patient's chart by navigating to Patients > Patient List or by selecting their name or chart id in the top right of the screen. On the left menu, select Patient...
  7. VIDEO: Good Faith Estimate Tool Overview

      If you would like to read about the Good Faith Estimate Tool, you can access the article here . ...
  8. Questions about the No Surprises Act

    To assist providers with understanding and complying with the No Surprises Act, the American Hospital Association (AHA) has compiled a list of frequently asked questions and provided answers and additional resources for further research. ...
  9. Managing Your Daily Billing Problems Email

    While using the DrChrono EHR, you have the option of having a Billing Problems email sent to you and/or other staff members. This email will detail the unresolved billing claims in your practice and list any unbilled appointments listed in chronolog...
  10. Exporting Custom Procedure Codes

       If you would like to export your custom procedure codes to an MS Excel file, you can do so by following the instructions below. Navigate to Billing > Custom Procedures Select Export to File button at the top right of the screen ...