DrChrono has made significant improvements to the Aging AR Analysis Report. It will give you better clarity on the money owed to your practice by insurance payers and patients. To access the report, navigate to Billing > Aging AR Analysis ...
DrChrono has two ways you can provide a receipt for payment to your patient: a receipt and a superbill. Both of these options are available in the calendar view as well as the billing screens. Each document is the same, no matter where you acces...
Setting up your DrChrono Payment account is easy and can be done through your DrChrono account.
Navigate to Account > Account Settings > Patient Payments tab.
Press Enable Payments on the top blue toolbar. This will sta...
Access Holly by Nimblr support resources, including the help center, the support email for filing tickets, and video guides on AI-powered patient scheduling.
Staff users are limited to creating draft prescriptions for providers to sign and send non-controlled prescriptions and have read-only access to the Send eRx feature.
If you need to reverse a patient credit card payment processed through DrChrono Payments, there are two ways to do it. Same Day- full refund If you need to reverse a credit card payment that was processed the same day, you can use...
Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is compri...
When you first set up your DrChrono Payments account, you may see the error message "There was an error retrieving DrChrono Payments merchant account." You will see this error message until the enrollment with DrChrono Payments is complete a...
When setting up your account to process credit card payments utilizing DrChrono Payments, you will need to set which merchant ID the payments will be processed under. With DrChrono Payments, you can set the Merchant ID for the entire practice...