All insurance payments will be sent to the provider; they will not be sent to DrChrono. The manner in which you receive them (paper check, virtual payment card, or EFT (electronic funds transfer) will depend on how you have it set up...
DrChrono's fax system is configured to send faxes associated with a patient.
Through the patient chart, you can fax:
Uploaded Documents
Lab Results
Demographics
Locked Clinical Notes
Signed Consent Forms
Amendments
You c...
Appointment Templates are not limited to the daily, weekly, and monthly views in your calendar.
You can also use Appointment Templates in the DrChrono Exam Rooms View and Doctor View. This setting is disabled by default. To enable this s...
There are two types of refills: via the medication list and refill requests from a pharmacy. Each method has its own process and we'll go over how to access each.
Refills via the Patient's Medication List
1. To create a refill via a new pr...
If your patient is cannot see your practice's list of providers, their account may not be connected to your DrChrono EHR. In order for a provider to be shown in OnPatient, they must be using a DrChrono account.
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If a lab order needs to be pulled for any reason, you may cancel the lab request through your patient's chart. In your patient's chart, there will be a navigation pane on the left-hand side. From the navigation pane, select Lab Orders .
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Editing a Staff Role for Your Practice Group
Within your practice, different staff members can have different levels of permission. With staff roles, you can easily customize which staff members have access to different permissions within the ...
Once you complete a task or need to change the status for any reason, please either click directly on the task itself, or on the blue pencil icon ( ) towards the right of the screen.
You'll see this screen:
As you ca...
You can easily access a patient's full chart history from different sections in DrChrono by clicking on the patient's name.
1. From the clinical note, click the patient's name.
2. From the Live Claims Feed
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