Updated Articles

  1. Why use DrChrono billing?

    DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on. When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
  2. What are the system requirements to use DrChrono?

    DrChrono EHR works on any Windows or Mac computer with internet access and most iOS devices. However, a few minimum requirements must be met in order to use the DrChrono EHR. Please check the list of supported software and hardware requirements belo...
  3. Posting Multiple Insurance Transactions from a single EOB

    To make things easier to post multiple payments from a single-payer EOB, DrChrono has an area that allows for the posting of multiple lines of transactions instead of adding a line item for each charge. Go to Billing > Live Claims Feed ...
  4. Bulk Appointments

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  5. How to Set Up Online Scheduling

    Watch this video to learn how to set up online scheduling. Having trouble viewing this video? Click here ...
  6. Archiving and Changing Offices

    Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
  7. Refilling a Medication on the iPad

    There are two types of refills: new prescriptions and refill requests from a pharmacy. Each method has its process and we'll review how to access each. Refills via New Prescriptions To create a refill via a new prescription, search for...
  8. Appointment Templates: Associating Offices, Exam Rooms, Dates, and Times with Appointment Profiles

    Appointment templates are blocks of time during which a provider usually sees appointments with the same profile. These may have a longer duration than the corresponding profile, in which case they may allow multiple appointments to be booked dur...
  9. How do I set up representatives on my OnPatient account?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is useful for patients who may have difficulty accessing or managing their patient portal. With representatives, you can send messages and a...
  10. What should I do if my sent faxes are too dark, too light, blurry, hard to read?

    Fax technology generally uses analog phone lines to send black-and-white images (not compatible with greyscale). Since the nature of fax technology does not support greyscale, when documents are faxed with colors or significant quantities of grey...