Updated Articles

  1. How do I view an archived/deleted task?

    In the Task Center, you can manage your current as well as your archived tasks. 1. Click on the three stacked lines ( ) on the far right side to enter the task center. 2. Ensure all filters are set correctly to show th...
  2. Ordering Labs from the Clinical Note

    Labs can be ordered from the clinical note under the Plan section under the H&P or SOAP forms. 1. Click on the Labs tab next to 'Clinical Info'. Select +New Order and choose the lab vendor you would like to use. ...
  3. Square Payments on the iPhone EHR App

    You can easily process credit card payments through DrChrono's integration with Square. After connecting your Square account to DrChrono, payments can be processed via the iPhone EHR App. 1. Select an appointment. 2. ...
  4. How Do I Post an Interest Payment from a Payer?

    Sometimes, when a payer does not respond within a certain period of time, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and so that your re...
  5. Telehealth Troubleshooting FAQ

    1. My patient did not receive their email reminder. Is it possible to send another link? When a video visit is booked, an email is automatically sent to the patient after saving the appointment. You can also send additional reminders with...
  6. Where do I enter information and data in DrChrono in order to report it with Healthmonix MIPSpro?

    With Healthmonix MIPSpro, you can easily document your measures in DrChrono. It is a best practice to regularly enter your data so that this data will sync with Healthmonix. In this article, we will look at the main areas where you will enter y...
  7. I use ID.me to prescribe with another system. How do I set up for ID.me for use with DrChrono?

    You can use ID.me in both DrChrono and another system in which you have an established ID.me account. Since you already have an account with ID.me, you will not need to create a new one. If you are already using EPCS with one DrChrono account an...
  8. eRx Refill Requests

    Refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account. Once you open the request, you can review the prescription and approve, replace or deny the refill reques...
  9. Single and Multiple Select Fields

    Learn how to use single and multiple select fields in your forms. ...
  10. What is DrChrono's data recovery plan?

    DrChrono's strategy for data resiliency is to maintain a number of independent live copies and backup copies. Live copy refers to the data that is regularly accessed as part of normal software operations. Maintain multiple live copies of th...