Updated Articles

91. Month End Close: How to utilize in my account

    Last Updated: 10/27/2026 in Billing Billing Workflow Month End Close
    Those who have   Billing Administrator Permissions in DrChrono and are on a plan other than Apollo Plus will see the Month-End Close, where you can select the date on which your account charges, payments, and adjustments will be frozen.  For th...

92. Month End Close: An Overview

    Last Updated: 10/27/2026 in Billing Billing Workflow Month End Close
    Overview Reporting in DrChrono is based on the transaction date, which is the date the charge or payment was added/posted to the patient's appointment. If these dates are changed, forward or backward, figures listed on financial reports c...

93. Smart Desk & Smart Calls Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Use generative AI to answer patient calls, handle FAQs and scheduling requests, and forward complex calls to staff.

94. Scheduling Templates Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Set different self-scheduling hours for specific appointment profiles, offices, and providers.

95. Same-Day Reminders Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Send patients last-minute text reminders on the day of their appointment to help reduce no-shows.

96. Rescheduling Portal Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Let patients cancel or reschedule their appointments through a personalized self-service link.

97. Reputation Management Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Send automatic post-appointment feedback requests and direct satisfied patients to your review page.

98. Recall Journeys Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Automatically text patients who are due for a follow-up visit with up to five reminders inviting them to book.

99. Providers and Exam Rooms Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Set how providers appear to patients in self-scheduling, including labels, photos, exam rooms, and telehealth links.

100. No-Show Configuration Guide

     Last Updated: 10/26/2026 in Schedule FrontOffice+
     Automatically text patients who miss appointments so they can reschedule on their own.

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