Updated Articles

91. Extra Questions Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Collect up to three additional answers from patients when they schedule appointments through FrontOffice+.

92. Exclude Appointment Profiles from Rescheduling

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Stop automated rescheduling for selected appointment profiles so patients call the office instead.

93. Exclude Appointment Profiles from Cancellations

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Prevent patients from canceling selected appointment profiles through self-service or automated workflows.

94. Email Appointment Reminders

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Send up to two email reminders before appointments and customize them by office, appointment profile, and provider.

95. Dashboard Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Track billing period usage, time saved, and patient communication performance on the FrontOffice+ Dashboard.

96. Conversations Feature Configuration Guide

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Monitor, filter, and review patient conversations and automated chat workflows handled by FrontOffice+.

97. Configure the FrontOffice+ Recall Feature

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Identify patients due for follow-up visits and set Recall lead times, future appointment checks, and profile criteria.

98. Configure the FrontOffice+ Waitlist Feature

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Offer newly available appointments to waitlisted patients by matching profile, provider, location, and eligibility window.

99. Configure the FrontOffice+ Autofill Feature

    Last Updated: 10/26/2026 in Schedule FrontOffice+
    Automatically offer open and canceled appointment slots to eligible patients to fill schedule gaps.

100. Change Provider Configuration Guide

     Last Updated: 10/26/2026 in Schedule FrontOffice+
     Offer patients an alternative provider when their original provider has no availability for rescheduling or new bookings.

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