To make things easier to post multiple payments from a single-payer EOB, DrChrono has an area that allows for the posting of multiple lines of transactions instead of adding a line item for each charge. Navigate to Billing > Live Claims Feed...
There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). For example, you may manually post a denial from a payer because the pati...
If you routinely adjust off balances, you can save time by enabling this feature. Navigate to Account > Provider Settings . Under the Miscellaneous heading, scroll down to the option labeled Balance Writeoff . There is one for ...
If you have multiple claims to adjust to zero, you can do it quickly and efficiently by following the steps below: First, you will need to enter a setting under Account > Provider Settings > Medical Billing. It is listed under the Misc...
Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...
Sometimes, when a payer does not respond within a certain time period, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded, and your records wil...
Automate prior authorization requests in DrChrono. Learn how Auto-Start eliminates manual PA workflows, handles exceptions, and tracks payer responses efficiently.
Providers can now improve their workflow by sending multiple eRx at once when in a patient's chart.
Note: Before sending a prescription, please ensure you have the patient's complete address, date of birth, and gender recorded in the pa...
In DrChrono, you can prescribe medications electronically. To do so, you'll need to have eRx set up. If you haven't done that yet, please visit our guide located here .
Navigating to the eRx Page
To begin prescribing, open...
This report is in beta testing. If you would like to be a tester, please reach out to support . The Provider-level balance (PLB) report provides clear visibility into outstanding receivables by individual provider, enabling more accurate f...