Updated Articles

  1. Redesigned Message Center Preview

    Read, reply, and manage patient messages in the redesigned Message Center.
  2. Set Up an Identity Provider for SSO

    First, you will need to set up your practice group and email with an Identity Provider. We support many different Identity Providers. Below are links to each vendor's own general documentation for creating a custom SAML app. These are vendor backg...
  3. Unlock Your DrChrono Account

    Reset your password or contact Customer Support to unlock a locked DrChrono account and set a new password.
  4. Retrospective ePA with the CoverMyMeds Integration

    Streamline prior authorization requests with DrChrono's retrospective ePA. Manage pharmacy PA requests electronically, reduce manual work, and track approvals in one place. Learn how.
  5. Auto-Start ePA using the CoverMyMeds Integration (Video)

    Select this link for step-by-step instructions.     ...
  6. Resolutions - August 2026 (Mobile)

    Discover the bug fixes in the August 2026 mobile release. Explore improvements to appointment scheduling, clinical features, and eRx functionality across your practice.
  7. Financial Transactions Report: How to run a report for a specific insurance

    Included in the Financial Transactions report is the option to run a report for a specific insurance. To find the report Navigate to Billing > Financial Transactions   On the Summary Tab, locate the Insurance option.  Pres...
  8. Financial Transactions Report: All Data tab

    The seventh tab listed under the Financial Transactions Report is the All Data tab. Here, you can view all the information corresponding to the parameters you set, including Debits, Credits, Adjustments,  Patient Payments, and Transfers.  You wil...
  9. Financial Transactions Report: Transfers

    The sixth tab listed under the Financial Transaction Report is the Transfers tab.  Here is where you can see appointments that have been transferred to patient responsibility and to a secondary payer. The controls available include: Date or ...
  10. Financial Transactions Report: Patient Payments tab

    The fifth tab listed under the Financial Transaction Report is the Patient Payments tab.  Here is where you can see patient payments added for the parameters you set. The controls available include: Date or Date Range Debits ...