You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Complete insurance information, including payer ID and member ID number, is required for this function to run. Additionally, you must...
To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Practice Management > Facilities S...
In early 2022, the Centers for Medicare & Medicaid Services (CMS) introduced a new place of service (POS) code for telehealth services to help clarify specifically where services were rendered. https://www.cms.gov/Medicar...
To set a modifier for a billing code, you can create Billing Profiles to associate the modifier with the code. Then, whenever you use the billing profile, both the code and modifier will populate. Here are the steps to take these actions usi...
If you frequently schedule repeat visits for patients who bill with the same CPT code(s), a setting can be enabled that will carry over CPT codes from appointment to appointment which will save you time and data entry keystrokes. Access Ac...
Insurance payers use a payer ID to route claims to the correct insurance company, or payer. Some insurances have the same payer ID across all clearinghouses, while others may differ. You can find the payer IDs in the Patient's chart > Demogra...
In DrChrono you have the ability to prioritize the payers you are enrolled with so that they are brought to the top of the list when searching for insurance payers. In the image below, there are several options for the payer being searched....
When DrChrono receives ERA/835 files, they post automatically to patient appointments after the system verifies that the patient and the transaction match, unless you have your account set to verify ERAs before posting. When there is a conf...
Those who have Billing Administrator Permissions in DrChrono and are on a plan other than Apollo Plus will see the Month-End Close, where you can select the date on which your account charges, payments, and adjustments will be frozen. For th...
Overview Reporting in DrChrono is based on the transaction date, which is the date the charge or payment was added/posted to the patient's appointment. If these dates are changed, forward or backward, figures listed on financial reports c...