Updated Articles

  1. Seeing claims that are set to transmit to the clearinghouse

    You can easily identify which claims are ready to transmit to the clearinghouse in the Live Claims Feed. Select Other under Claim Status Select Other under Billing Status Press Update Filter.   The claims set to be transmitted to...
  2.  VIDEO: eProvider Solutions- Navigating the enrollment portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real time.  The video below will walk you through the proc...
  3. eProvider Solutions: Can I archive a submitted request?

    Yes, if you need to archive a submitted EDI/ERA request, you can do so within your enrollment portal.   Navigate to Billing > Enrollment > Manage Submitted tab Locate the entry you need to archive - the box is on the right of the screen  ...
  4. eProvider Solutions - Reinitiating an enrollment request

    If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request. ...
  5. eProvider Solutions- What do the different statuses mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be...
  6. eProvider Solutions: EDI Enrollment Check

    When a claim is placed in a submission status (Bill Insurance, Bill Secondary Insurance, Auto Accident Claim, Worker's Compensation, Durable Medical Equipment), a check will be made before submission to ensure that an EDI submission request ha...
  7. eProvider Solutions Enrollment Module Activity Log

    As you submit and track your EDI/ERA enrollments, you will now be able to see the date/time/user/action all within the EDI portal under the Activity Log. ...
  8. eProvider Solutions Enrollment Module: TIN update

     To assist with submitting your enrollment requests through eProvider Solutions (ePS), we have added a column to list the associated Tax ID/TIN.  This will help identify which request is which if your office bills with multiple Tax ID numbers. ...
  9. eProvider Solutions Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment . The screen ...
  10. eProvider Solutions- How do I cancel an enrollment request?

    If you've entered an enrollment request with ePS and need to cancel it, you can from the Continue Unsubmitted tab.  Simply press on the Cancel button under Actions and it will be removed from your list. To revi...