Updated Articles

  1. FAQ- Copy Previous Clinical Note from a Persistent Form

    Learn more about FAQ to copy a previous note from a persistent form.
  2. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)
  3. How to fix the claim filing indicator rejection?

    If you have a patient with multiple insurances, one of those payers could deny your claim asking for the claim filing indicator . This indicator will identify the payer as the primary or secondary insurance. If the claim is rejected by the...
  4. DrChrono Payments: Multiple Merchant Statement Payments

    If your practice uses multiple Merchant IDs in DrChrono, it’s important to designate one as the Default Merchant ID for Patient Statement Payments made through the statement link . This ensures that all statement payments are deposited in...
  5. DrChrono Roadmap Portal

    Use the DrChrono roadmap portal to preview new features and upcoming enhancements.
  6. Access DrChrono Support

    This article walks you through the various ways to access Support for DrChrono products and services.
  7. Exporting Custom Procedure Codes

       If you would like to export your custom procedure codes to an MS Excel file, you can do so by following the instructions below. Navigate to Billing > Custom Procedures Select Export to File button at the top right of the screen ...
  8. Release Notes - July 16, 2025

     
  9. Patient Statement Payments

    We're excited to announce a powerful new feature that will transform how your patients pay their medical bills and improve your practice's cash flow. Patient statement payments are now available directly through DrChrono EHR, making it easier than...
  10. Claim by Claim Status Widget

    Claim by Claim Status Widget The claim-by-claim status widget on your dashboard will show claims with their current status.  There are two ways you can quickly and easily see which claims make up that particular status.    To enable this widge...