Updated Articles

  1. DrChrono Lab API and Webhook

    Important Notice  Please send an email to api@drchrono.com . Aside from our API scopes and User Permissions, a specialist will need to enable the Lab Vendor permission for your application to be able to POST to our lab APIs. Provide the name ...
  2. Manage Account Settings: View

    Select which Billing and Reports pages are accessible to the provider or practice group on the View tab in Account Settings.
  3. Manage Practice Settings

    Use the Practice Management module to manage your practice's settings. This module centralizes your offices, providers, staff, roles, permissions, facilities, groups, and role-based dashboards.
  4. Edit the Provider's Work Schedule

    Learn how to edit a provider's work schedule.
  5. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  6. What time are claim files submitted?

    Claim files are sent from DrChrono 7 days a week, 365 days per year, regardless of weekends and/or holidays. The time they are sent depends on the clearinghouse they are submitted to. Currently (as of July 2026) claims are submitted a...
  7. Release Notes - June 16, 2026

     
  8. Release Notes - May 12, 2026

     
  9. Insurance Plan Types Explained

     When adding a patient's insurance plan in DrChrono, an important field to fill in is the Insurance Plan Type . Entering it at the time of check-in can reduce the likelihood of the claim being rejected for this information. Typically the type o...
  10. HCFA 1500 Boxes and Where Information Is Pulled

    DrChrono pulls data from a patient’s chart and your office settings to populate the CMS-1500 health insurance claim form. This article identifies which fields the data is pulled from.