Updated Articles

  1. MBI - Medicare Beneficiary ID number look up tool

    Did you know there is an electronic tool where you can find a patient's Medicare Beneficiary Identifier (MBI) if they do not have their insurance card? You first need access to eServices on your Medicare MAC's online portal.  Once you ha...
  2. View Billed Claim Details

    When billing claims to a payer, it can sometimes be helpful to see what information was on the claim when it was billed. There is a section in the Billing Log that shows exactly what was on the claim. When you send a claim, the details are captu...
  3. Introducing Your Core Billing Tools

    DrChrono provides many tools for you to effectively and efficiently process your claims and keep up-to-date on your financials.  Here is a quick introduction to the various tools available to you. Billing Summary Navigate to Bil...
  4. How Do I Use an Alternative Pay to Address on Patient Statements?

    Please follow the instructions below to use an alternative pay-to/remit-to address on the patient statement.  You would use this option if you do not want patient payments coming directly to your office.  They could be directed to an alternate, pe...
  5. Telehealth Reminders

    Automatically send telehealth reminders and visit links to patients before virtual appointments.
  6. How can I enter in an official practice name and have that reflected in my clinical notes, superbills, and patient statements?

    1. To enter your official practice name, navigate to Account > Provider Settings . 2. Select the Medical Billing tab. In the third field, titled Practice Official Name , enter your desired name. Use Practice Name only applie...
  7. Validation Question Configuration Guide

    Show patients a validation question or policy acknowledgment they must review before scheduling an appointment.
  8. Web Scheduler Button Colors Configuration Guide

    Customize the theme mode and button colors in the FrontOffice+ web scheduler to match your clinic's brand.
  9. Locations (Offices) Configuration Guide

    Set up the locations patients can book through the Web Scheduler, each with its own label, hashtag, and link.
  10. Appointment Profiles Configuration Guide

    Choose which appointment profiles patients can self-schedule and set labels, providers, rooms, notice periods, and insurance options.