Updated Articles

  1. How do I cancel an appointment?

    If enabled by your provider, you can cancel an appointment online through OnPatient. 1. To cancel an appointment, go to the Appointments tab and click on the appointment you would like to cancel. 2. Next, click the Cancel button ...
  2. I am unable to attach files and send it to my provider. What is the file format that I can attach?

    OnPatient allows PDF, JPEG, or PNG format files to be transmitted to your healthcare provider via the secure messaging portal provided that your provider has enabled messaging for OnPatient. 1. Log into OnPatient and click Messages at the top o...
  3. Checking In to an Appointment with the OnPatient App

    You can check in for your appointments through the OnPatient app and complete onboarding before you arrive at the office or start a video visit. 1. To begin, navigate to the Appointments menu. 2. Under Upcoming Appointments tap Check-...
  4. CMS Measure ID 130: Documentation of Current Medications in the Medical Record

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono you can enter data for reporting with Healthmonix MIPSpro. Your Healthmoni...
  5. Functional Status Assessments for Heart Failure eCQM CMS90v12

    Description Percentage of patients 18 years of age and older with heart failure who completed initial and follow-up patient-reported functional status assessments. Guidance Initial functional status assessment (FSA) and encounter: The...
  6. Query of Prescription Drug Monitoring Program (PDMP)

    You can attest to the use of Query of a Prescription Drug Monitoring Program measure in your Healthmonix MIPSpro account. If you participate in a Prescription Drug Monitoring Program (PDMP) you can, you can attest to the use of Query of a Pre...
  7. Patient Flags Enhancement to Display in Patient Chart Header and Clinical Notes Header

    DrChrono has updated the charting experience by providing the ability to view patient flags in all sections of the patient chart. Patient flags will appear in the patient header and clinical note header. Note: Depending on the plan ...
  8. DrChrono 2022 Real World Test Plan

  9. ePS: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...
  10. Insurance Credit Cards: Can I refund or send back the money via the virtual card?

    Suppose you receive a credit card (aka Virtual Credit Card) from a health insurance payer for reimbursement for services rendered to your patients. Now you need to refund the payment received. You can easily refund, to the virtual card, ...