Updated Articles

  1. Edit Provider and Staff Permissions Updated

    Learn how to edit staff and provider permissions in DrChrono.
  2. Account Permissions Overview Updated

    DrChrono account permissions can grant or restrict access to different areas of the system.
  3. Practice Management: Everything in One Place Updated

    The Practice Management module centralizes your offices, providers, staff, roles, permissions, groups, facilities, and role-based dashboards all in one place under the General Management tab.
  4. eProvider Solutions - Submitting paper secondary claims

    For those payers who cannot accept secondary claims electronically, eProvider Solutions (ePS) can print the claim and submit it to the payer on paper for processing. There is nothing that you need to do to make this happen.  When a cl...
  5. eProvider Solutions Enrollment Module - What do the different statues mean?

    Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signe...
  6. eProviderSolutions Payer List

    The best source of information is the eProvider Solutions payer list, which can be found following this link: eProvider Solutions Payer List Once on the page, you can download either a PDF or an MS Excel listing. ...
  7. eProviderSolutions: Available services display in the patient's chart

    For customers utilizing eProvider Solutions (ePS) as your clearinghouse, you can now see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer.  If you are not currently enrolled for a service and ...
  8. VIDEO: Navigating the eProvider Solutions Enrollment Portal

    Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through t...
  9. eProvider Solutions- Payer IDs

    When utilizing the ePS clearinghouse,  your payer IDs may change.  There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare, that keep the same payer ID number across all clearinghouses.   The best source of...
  10. Preview EDI Claim

    The new Preview EDI Claim feature enhances transparency by allowing users to view the exact EDI data that will be transmitted to the clearinghouse. This visibility helps confirm that all claim details are correct before submission, reducing reject...