Updated Articles

  1. Check-In App Overview

    DrChrono's Check-In App allows you to offer a digital check-in experience for your patients, saving time with paperwork and data entry.   Having trouble viewing this video? Click here . ...
  2. Enter the Onset Date on the iPad

    There are certain scenarios where you need to add onset date information to your patient's claim for it to process correctly.  You can enter the information in the patient's chart on your iPad.  The Billing Onset Date section on the App...
  3. Entering Vitals on Your iPhone

    You can enter vitals on the iPhone from the appointment details page, before/after the visit or during a visit in the clinical note. If your staff takes vitals before/after the provider sees the patient, they can enter vitals in without hitting...
  4. Video Visits on the iPad EHR App

    Through DrChrono's EHR App, you can connect with your patients with our telehealth feature. You can schedule and conduct video visits easily all on the app. In this article, we will look at: Scheduling video visits Completing vide...
  5. Practice Chat on the iPad

    On the EHR/EMR app for the iPad, P ractice Chat can be accessed within the More tab. To begin, tap on More in your navigation bar. Next, select Practice Chat. Afte...
  6. Adding a Signature to Outbound Faxes on the iPad

    You can sign your outbound faxes with a digital signature. All patient data listed in this article is sample data. This is not a real person or real patient data. 1. To begin, select the document you would like to fax. This can be f...
  7. Why does my appointment time shown in my OnPatient account differ from what I scheduled with my healthcare provider?

    The OnPatient portal shows the appointment time based on the time zone setup on your computer. For example, if your healthcare provider is located in the Pacific Time zone and your computer time is set up in the Eastern Time zone, your appointment...
  8. eProvider Solutions- Who are they?

    ePS or eProvider Solutions is a clearinghouse that is integrated with DrChrono. Through the setup process, your implementation specialist will show you how to submit EDI (claims), ERA (explanation of benefits), and eligibility...
  9. Communicating with Your Patients

    Under the Communication tab in the patient's chart, you can find the log for patient communication. Messages sent through OnPatient, reminders sent, and phone logs. Messages This is a log of all th...
  10. Creating a Custom Appointment Field

    DrChrono makes it simple to add additional appointment fields to meet your practice needs. 1. Hover over Account and scroll down and select Custom Fields . 2. Select Appointment Fields . 3...