New Articles

1. Redesigned Message Center Preview New

   Created On: 09/09/2026 in Messages & Tasks Message Center Enhanced Message Center
   Read, reply, and manage patient messages in the redesigned Message Center.

2. Smart Desk & Smart Calls Configuration Guide New

   Created On: 10/23/2026 in Schedule FrontOffice+
   Use generative AI to answer patient calls, handle FAQs and scheduling requests, and forward complex calls to staff.

3. Scheduling Templates Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Set different self-scheduling hours for specific appointment profiles, offices, and providers.

4. Same-Day Reminders Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Send patients last-minute text reminders on the day of their appointment to help reduce no-shows.

5. Rescheduling Portal Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Let patients cancel or reschedule their appointments through a personalized self-service link.

6. Reputation Management Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Send automatic post-appointment feedback requests and direct satisfied patients to your review page.

7. Recall Journeys Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Automatically text patients who are due for a follow-up visit with up to five reminders inviting them to book.

8. Providers and Exam Rooms Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Set how providers appear to patients in self-scheduling, including labels, photos, exam rooms, and telehealth links.

9. No-Show Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Automatically text patients who miss appointments so they can reschedule on their own.

10. Multistate Configuration Guide New

    Created On: 10/26/2026 in Schedule FrontOffice+
    Restrict self-scheduling options by state for locations, appointment profiles, or providers to match licensing rules.

• Viewing 1 - 10
• More →