New Articles

  1. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where claims are in the RCM process.  These statuses are in the Live Claims Feed.  Navigate to Billing > Live Claims Feed . Once you select your date range, press the blu...
  2. How to Submit a Voided Claim to a Payer?

    There may be an instance where you need to delete a claim that has already been submitted to a patient's insurance. To do so, you will need to send the payer a voided claim . Navigate to the appointment through the Live Claims Feed. Bill...
  3. Claim Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...
  4. Adding Care Team Members to a Patient's Chart

    Learn more about adding care team members to a patient's chart.
  5. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...
  6. Inline Workflow on DrChrono's EHR App

    Inline workflow on DrChrono's EHR App for the iPad changes single and multiple select fields into inline selection items. It is easy to set up and makes charting on the iPad even easier. Before Inline Workflow ...
  7. DrChrono and OnPatient: Overview

    In this video, we show how the DrChrono and OnPatient platforms connect and send and receive data to each other. ...
  8. Use Print Section to Print a Work/School Excuse Form

    DrChrono's Print Section feature in the clinical note allows you to print only one template or form from the whole clinical note. One example of this feature is for printing letters. Print Section can be used on DrChrono's EHR Web, iPad, an...
  9. Square Hardware Compatible with DrChrono

    DrChrono's integration with Square is an easy way for you to process credit card payments from your patients. While Square offers several hardware solutions, not all are compatible with DrChrono's integration. The following Square...
  10. Square Payments on the iPhone EHR App

    You can easily process credit card payments through DrChrono's integration with Square. After connecting your Square account to DrChrono, payments can be processed via the iPhone EHR App.   Select an appointment.  Go to the Billing Deta...