If your patients are using OnPatient, they have the option to view their past appointments.
To begin, your patient can reach their appointments by selecting the Appointments tab on their OnPatient navigation bar. On the appointments page, selec...
By default, patients cannot exchange messages with you via the OnPatient portal. To enable OnPatient messaging, you need to access your OnPatient settings.
To begin, mouse over Account on your DrChrono navigation bar and select OnPatie...
When a patient is signed up and connected to your practice with OnPatient, you can send secure messages to your patient directly. Your messages will be viewable in their OnPatient portal where the patient may directly message you, respond to your me...
When your patient is signed up with OnPatient, you have the ability to securely send any patient files to them which they can access by logging in to the portal.
The supported file types that are accepted with OnPatient messaging are JPEG, PDF, ...
To view the number of patients that are using OnPatient, you can get a basic count within your OnPatient settings.
To get to your settings, mouse over Account on your navigation bar and select OnPatient Settings .
In y...
Getting to Your Settings
To get to your settings, mouse over Account on your navigation bar and select OnPatient Settings .
Exploring Your Settings
Within the settings page, you'll have several options available ...
By default, OnPatient online payments are disabled. If this setting is enabled and you have an integration with DrChrono Payments , your patient may use a credit or debit card to make payments through the patient portal.
Enabling Pati...
1. Hover your cursor over the "Billing" tab and select "Live Claims Feed" from the drop-down menu. 2. Click on "Claim St", from the drop-down and select the following statuses:
In Process at Clearinghouse
In Process at Paye...
Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are:
You can update the information in the secondary insurance section with the tertiary information an...
The OnPatient portal allows you to connect with your patients and allows them to easily access all their care information. The OnPatient portal has the following capabilities:
Online appointment scheduling
Customizable onboarding/appointment c...