New Articles

1. Configure the FrontOffice+ Recall Feature New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Identify patients due for follow-up visits and set Recall lead times, future appointment checks, and profile criteria.

2. Configure the FrontOffice+ Waitlist Feature New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Offer newly available appointments to waitlisted patients by matching profile, provider, location, and eligibility window.

3. Configure the FrontOffice+ Autofill Feature New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Automatically offer open and canceled appointment slots to eligible patients to fill schedule gaps.

4. Change Provider Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Offer patients an alternative provider when their original provider has no availability for rescheduling or new bookings.

5. Bumps Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Automatically text patients when the office cancels or moves their appointment, and offer them a chance to reschedule.

6. Smart Desk & Smart Calls Configuration Guide New

   Created On: 10/23/2026 in Schedule FrontOffice+
   Use generative AI to answer patient calls, handle FAQs and scheduling requests, and forward complex calls to staff.

7. Telehealth Reminders New

   Created On: 10/23/2026 in Schedule FrontOffice+
   Automatically send telehealth reminders and visit links to patients before virtual appointments.

8. Validation Question Configuration Guide New

   Created On: 10/22/2026 in Schedule FrontOffice+
   Show patients a validation question or policy acknowledgment they must review before scheduling an appointment.

9. Web Scheduler Button Colors Configuration Guide New

   Created On: 10/22/2026 in Schedule FrontOffice+
   Customize the theme mode and button colors in the FrontOffice+ web scheduler to match your clinic's brand.

10. Locations (Offices) Configuration Guide New

    Created On: 10/22/2026 in Schedule FrontOffice+
    Set up the locations patients can book through the Web Scheduler, each with its own label, hashtag, and link.

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