New Articles

  1. What is Incident-to Billing?

    In medical billing, there are situations where a service is provided by one provider but then billed under a different billing provider; it is referred to as incident-to-billing . There are very specific parameters that must be met f...
  2. VIDEO: Applying Billing Profiles

    Applying Billing Profiles There are several places in DrChrono where you can apply Billing Profiles to make it easier to populate billing information and reduce time spent. They include: The appointment window The clinical note, ...
  3. VIDEO: Connecting Billing Profiles and Appointment Profiles

    Connecting Billing and Appointment Profiles You can easily connect billing profiles to appointment profiles , allowing you to populate both appointment and billing information in one click. ...
  4. Clearinghouse 101

    By definition, a clearinghouse is a company that functions as an intermediary between the provider's PM system and the insurance payer. Clearinghouses review claims for common errors and provide a pathway for the payer to return electronic f...
  5. How do I Clone a Claim?

    There might be instances where you would need to separate charges on a medical claim into two separate claims for a patient, before submission to the payer. In the DrChrono EHR, we refer to this as cloning claims. Navigate to the Live Cla...
  6. Adding Reminders to an Appointment

    Reminders can be used to remind your patients about their upcoming appointments. Reminders can be set up in two ways in DrChrono: in the appointment window or with reminder profiles . We will look at adding reminders at the appointment level in...
  7. Processing Square Payments through DrChrono EHR

    Patient credit card payments can be processed through DrChrono's Square integration on the web platform. You can easily enter card information to take payments and save a card on file for later use.           ...
  8. How do I create a custom appointment status?

    You can create your own appointment status(es) to fit the needs of your practice and workflow. The custom appointment status will appear in the status menu in the appointment window. 1. Go to Account > Custom Fields . ...
  9. Running a report by Patient Follow-up Date

    To run a report listing patients and their Follow-up Date (if populated - Patient Chart > Important tab )        2. Navigate to Patients > Patient List > More Filters        3. Select the checkbox >  Patients with foll...
  10. Joining a Video Visit for the Patient

    DrChrono offers various ways for patients to join telehealth visits. They can join by clicking on the link that is sent via email or text when a telehealth visit is scheduled or through their OnPatient account. Joining via emailed Link ...