New Articles

  1. Enabling your browser's camera for video visits on Firefox

    In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. First Video Visit Launch When you start your first video visit, you will be asked to allow access to your browser and microphone. Cl...
  2. Enabling Your Browser's Camera for Video Visits on Safari

    Learn more about enabling your browser's camera for video visits on Safari.
  3. Enabling your browser's camera for video visits on Chrome

    Learn how to enable your browser's camera for video visits on Chrome.
  4. Getting Started with Telehealth in DrChrono

    With DrChrono's telehealth feature, you can easily set up video visits to take care of your patients. 1. Selecting an office for telehealth Before you can use telehealth, you must agree to the updated Terms of Use, Pri...
  5. Attaching a Consent Form to an Appointment

    Consent forms can be easily added to an appointment from the appointment window once they have been uploaded to your DrChrono account. For more information on uploading consent forms see our article Adding and Setting Up Consent Forms. ...
  6. How to Access the Coronavirus Screening Questionnaire in DrChrono

    To screen patients for the coronavirus, COVID-19, DrChrono is providing this standard form. It includes travel questions, symptom reporting, as well as links to up-to-date CDC notices and global case tracking. Once downloaded it can be found under...
  7. Coronavirus Disease 2019: Ordering Labs in DrChrono

    Coronavirus Disease 2019 or COVID-19 is the name for the respiratory syndrome caused by infection with severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Due to the national health crisis, Quest and Labcorp offer COVID-19 testing to conf...
  8. How Do I Unallocate a Payment if it is Posted to a Wrong Appointment?

    If you allocate money to the wrong appointment or line item, you have the ability to unallocate/delete those funds so they can be posted to the correct patient's appointment. To do so, you'll need "Billing Administrator" and "Access Patie...
  9. How to Create Favorite Lab Panels

    If you are a provider who orders the same bundle of tests frequently and is looking for a way to order more efficiently, then you will benefit from creating panels of your favorite tests to make ordering faster. 1. Log in to your DrChrono accoun...
  10. Patient Demographic Records Import - Data Migrations

    DrChrono supports the import of patient demographics from external spreadsheet files (.xls or .csv). We accept the fields and values below to create and populate patient records: Baseline Demographic Fields Column Header ...