Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling.
For example: If you only want 3 patients to book appointments for a specific tim...
Adding a Note to a Patient Statement Adding a note to your monthly patient statements in DrChrono is very easy! You can add messages such as "To set up a payment plan, please call xxx-xxx-xxxx", "Your Prompt Payment is Appreciated" or a...
Increasingly employers are offering employees an HRA, or Health Reimbursement Account to help offset medical expenses. It's not really an insurance payment or a patient payment.
Currently, we do not have the option to post the HRA p...
The transactions tool provides in-depth details on the payments within your practice. It does this by producing an appointment-by-appointment view detailing the diagnostics, services, inventory codes used, quantities, amount billed, adjustme...
System Requirements for DrChrono EPCS
Prior to using the DrChrono EHR to prescribe controlled substances (EPCS), you are required to meet all the DrChrono system requirements while additionally certifying that you will keep your system up to dat...
If you are seeing patients outside of your normal office location, the service location address must be disclosed in box 32 of the HCFA 1500 form, along with the POS code that coordinates with the service location. This article will explai...
Custom Billing Status Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. ...
Appointment Templates are not limited to the daily, weekly, and monthly views in your calendar.
You can also use Appointment Templates in the DrChrono Exam Rooms View and Doctor View. This setting is disabled by default. To enable this s...
You can quickly and easily add medications to a patient's chart on the iPad EHR. This article will guide you through the process.
Medications can be accessed through a few places in the app, but the quickest way is to tap on the patient's ...