New Articles

  1. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  2. How to Have a Specific Number of Patients Book Appointments for the Same Time Slot

    If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling. For example: If you only want 3 patients to book appointments for a specific tim...
  3. How to Include Notes on your Patient Statements

    Adding a Note to a Patient Statement Adding a note to your monthly patient statements in DrChrono is very easy! You can add messages such as "To set up a payment plan, please call xxx-xxx-xxxx", "Your Prompt Payment is Appreciated" or a...
  4. How to Post a HRA Payment?

    Increasingly employers are offering employees an HRA, or Health Reimbursement Account to help offset medical expenses. It's not really an insurance payment or a patient payment. Currently, we do not have the option to post the HRA p...
  5. Keeping Track of Your Transactions

    The transactions tool provides in-depth details on the payments within your practice. It does this by producing an appointment-by-appointment view detailing the diagnostics, services, inventory codes used, quantities, amount billed, adjustme...
  6. EPCS System Requirements

    System Requirements for DrChrono EPCS Prior to using the DrChrono EHR to prescribe controlled substances (EPCS), you are required to meet all the DrChrono system requirements while additionally certifying that you will keep your system up to dat...
  7. HCFA 1500 Box 32 - Setting the Service Location

    If you are seeing patients outside of your normal office location, the service location address must be disclosed in box 32 of the HCFA 1500 form, along with the POS code that coordinates with the service location. This article will explai...
  8. Creating and Archiving Custom Billing Statuses

    Custom Billing Status Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. ...
  9. Enabling Appointment Templates in All Calendar Views

    Appointment Templates are not limited to the daily, weekly, and monthly views in your calendar. You can also use Appointment Templates in the DrChrono Exam Rooms View and Doctor View. This setting is disabled by default. To enable this s...
  10. Adding Medications to the Patient Medication List on the iPad

    You can quickly and easily add medications to a patient's chart on the iPad EHR. This article will guide you through the process. Medications can be accessed through a few places in the app, but the quickest way is to tap on the patient's ...