New Articles

  1. What do the CO, OA, PI & PR Mean on the Payment Posting?

    When health insurers process medical claims, they will use what is called ANSI (American National Standards Institute) group codes, along with a reason code, to help explain how they adjudicated/processed the claim. The four group c...
  2. Getting to Know the Billing Menu

    Billing Menu Navigate to Billing Click on each blue title on each item below for additional information. Billing Summary : An overview of your financials comparing the current month to the previous, quarter-to-date to t...
  3. Is There a Dictionary to Search for CPT, HCPCS, and ICD-10 codes?

    Billing Code Directory All of the billing codes (CPT/HCPCS/ICD-10) and custom codes are searchable in DrChrono.  You can easily search these codes by following the steps outlined below: 1. Hover over Billing and select Code Sea...
  4. How to Post a Retraction Payment from the Insurance Company?

    Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...
  5. How to Mail a Claim to a Secondary along with the Primary EOB?

    This article explains the steps on how to mail a claim to the secondary insurance with the primary EOB. There are two different scenarios for this type of claim: When the secondary insurance is not contracted with the clearinghouse and you a...
  6. Getting Started with Billing through DrChrono

    Getting Started With Billing The DrChrono platform revolves around patient appointments. It works this way since that is how you interact with patients and bill for the care provided. First, fill out the schedule appointment prompt crea...
  7. What does the Insurance set up screen do?

    This article describes the functionalities of the Insurance Setup screen.
  8. Running a Sales Tax Report

    1. Hover over the Billing tab and choose Sales Tax . 2. You can generate a report by using the Date range and/or by entering the CPT/HCPCS/Custom codes. 3. Click on Export to file to export the to the Message ...
  9. How to create a Custom Procedure Code

    Creating Custom Procedure Codes DrChrono makes it easy to create special custom procedure codes for items or services provided that will be billed to a patient rather than their insurance. Here is how you can create them: ...
  10. Adding and Setting Up Consent Forms

    Consent forms can be uploaded to your DrChrono account for easy association to appointments or for staff accessibility and storage. Our consent form interface is designed to be easily integrated into your practice and can streamline obtaining your p...