You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...
When you update the insurance information in the patient’s demographics, it will reflect the change for appointments you create in the future. It does not change them retroactively. To change the insurance information for appointments you have ...
DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon).
If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...
You can submit claims from two different screens. Follow the steps outlined below to submit the claim from the Live Claims Feed screen:
Hover the cursor on Billing and select Live Claims Feed .
Enter the Patient's name or Chart ID and...
Follow the below instructions to delete a Claim / Appointment from DrChrono: Hover over Billing and choose Live Claims Feed. Navigate to the patient and date of service that you would like to delete from the DrChrono system. Once on ...
Seeing your accounts receivable (insurance and patient balances) is easy in DrChrono. You can see in real time what is outstanding and the age of the receivable, at a glance. Sorting Groups | Sorting Columns | Onscreen Report | Expo...
You can easily run a report to gather a spreadsheet of patients and their insurance information.
1. Hover your cursor on Reports and choose Advanced Report .
2. Click on Export to File and select Custom Export . ...
Yes, you can submit a claim with a zero charge to a payer. Navigate to the Live Claims Feed by hovering over Billing and selecting Live Claims Feed . Pull up the patient by name or chart ID number. Press the date of service to enter the ...
You can have freedraw images appear throughout the body of your clinical notes or you can have them appear at the end of the note. You can manage where they appear in your account settings.
1. Hover your cursor over the Account tab and...
In the event you create a duplicate chart for the same patient, you can inactivate one of the patient records. DrChrono does not have the option to merge patient records. DrChrono does have triggers in place to warn you of a potential duplicate war...