A follow-up reminder reminds patients to make appointments on a recommended date that you decide. Follow-up reminders can be set up in advance in a way that works best for reminding your patients to make appointments on the date that you recommend. ...
Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically.
Here is how to set them up:
Go to Schedule > Appoi...
If you're on a paid plan, you can submit a ticket for assistance.
If you're still in implementation be sure to check with your implementation specialist.
You can also check with your account manager.
You can use a basic CSV (...
If you're on our paid plan, you can submit a support ticket .
If you're still in implementation, be sure to check with your implementation specialist.
You can use a basic CSV (comma-separated value) file with referral contact inform...
When an appointment's status is set to Rescheduled or Canceled , it will not show up in the Live Claims Feed. However, if you manually edit/reschedule the original appointment for a later date without setting the appointment ...
If the patient's services are the result of an accident, the payer will want that information disclosed on the claim. The directions below will show you how to add the information so the claim can be resubmitted and processed. Hover ov...
Claim rejections from DrChrono's billing system, the clearinghouse, or the payer will be displayed in your Live Claims Feed (LCF) for review, correction, and resubmission. Here's how to identify them: Hover over Billing and select L...
You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...