New Articles

  1. Access DrChrono Support

    This article walks you through the various ways to access Support for DrChrono products and services.
  2. How to contact Updox Partner Support

    Technical Support Hours Business Partner Support is staffed Monday through Friday,  8:30am to 5:30pm  Eastern Time.  Opening a Support Case The email to the address below will open a case and send an automated response with the case numbe...
  3. How to Port your fax number to Updox

    How to: Port a fax line to Updox What is Porting? To “port” a phone number simply means to transfer the existing service from one provider to another. In this case it would move the number to Updox. Please review the  Key Points  at the bo...
  4. Updox Premium Features Website

    Interested in learning more about Premium Features powered by Updox - use the link below to learn more and schedule a product demo https://www.drchrono.com/updox-premium-features/   ...
  5. Patient Chart Sidebar Navigation

    Learn about the patient chart sidebar.
  6. Caveats in data migrations by EMR Vendor

    The migrations team at DrChrono accepts data from many outside EHR/EMR systems (including, but not limited to: PracticeFusion, eClinicalWorks (eCW), EPIC and NextGen).  The list of EMR/EMR systems below present unique challenges which may cause a...
  7. Adding Patient Preferred Pharmacies

    Learn more about adding a preferred pharmacy for a patient.
  8. Add Preferred Pharmacies in OnPatient

    Patients can add their preferred pharmacy during the OnPatient check-in process.
  9. Getting Started with DrChrono API with Python and C#

    Here are Python and C# scripts created by our engineering team to help get started with connecting to our APIs. Python Script import datetime import requests import json import threading import webbrowser import urllib.parse from htt...
  10. API Bulk Endpoints

    DrChrono APIs now have endpoints to grab data in bulk. Normally our API response has a page size limit of 250, but our bulk APIs can obtain up to 1000 results. Our current list of bulk APIs . Appointments Patients Line Item Transactio...