While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.
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DrChrono has added an option where you can send a link to a patient's phone that they can then use to send you a payment/pay a copay, etc. This feature works exclusively with DrChrono Payments.
Here's how it works:
From the patient's ...
Suppose you receive a credit card (aka Virtual Credit Card) from a health insurance payer for reimbursement for services rendered to your patients. In that case, DrChrono has an easy way to post the payment and attach the associated ERA.
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According to the statement linked below from the Centers for Medicare and Medicaid Services (CMS), no, you can request that the payer send the payment due via paper check or set up an electronic funds transfer (EFT). The payer must comp...
Insurance Credit Card payments also referred to as Virtual Credit Cards (VCCs), are used by some payers to reimburse providers for services provided to insured patients. These credit cards are in place of a paper check, or EFT (electronic ...
EHI Export: Overview
How long will it take for my practice EHI Export to complete? Practices should plan to allow up to 14 business days to obtain your EHI Export from DrChrono EHR. Time varies based on the number of exports running and...