New Articles

  1. CMS - Changes to Amount in Controversy Threshold effective Jan 1, 2024

    Did you know that the amount in controversy to obtain an administrative law judge (ALJ) hearing and/or a judicial review in federal district court is changing effective January 1, 2024? Beginning January 1, 2024, the thresholds will be: ...
  2. DrChrono Payments Stripe: If the device will not read the credit card

    Troubleshooting the BBPOS device when it is not reading the card: General issues Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again. The...
  3. DrChrono Payments Stripe: When the mobile app does not recognize the BBPOS device

    Here are some things to try when your device is not recognized: Ensure the device is sufficiently charged before use. The card reader must be at least 50% charged for first-time usage. Check the serial number of t...
  4. DrChrono Payments Stripe: Light indicators on BBPOS hardware

    If you are seeing light indicators on your BBPOS hardware device, this is what they could mean: Light Indicators None The card reader is off. Flashing blue and white The card reader is connected and ready to accept card inpu...
  5. Sorting of ERA/Remittance Report Files

    While working through your ERA or Remittance Report Files, reviewing them in the order in which they were posted is helpful. This way a simple scroll can lead you to the exact remit you want. All of your ERAs are located under B...
  6. Unpacking Your DrChrono Export Files

    Your DrChrono Clinical Extraction will arrive as a series of compressed, sequential ".7z" files, (such as "MyExport.7z.001", MyExport.7z.002", etc.). You may follow the steps below to extract and restore the files into their original formatting: ...
  7. Billing emergency services to Medi-Cal

    When billing emergency services to Medi-Cal (payer ID SKCA0), a specific box in the patient's appointment needs to be updated so the appropriate character will populate in box 24C on the HCFA and your claim will not be rejected for it. Source...
  8. FHIR API FAQ

    Check out our FAQ for more information about FHIR APIs. What is FHIR and do I need it? The primary goal of FHIR APIs for patients is to put patients first by giving them access to their health information when they need it most a...
  9. Onboarding Steps for Iron Bridge Integration - Immunization Registries

    DrChrono has partnered with Iron Bri dge to help connect our primary care and immunizing providers to all state immunization registries with one integration. Through this partnership, our customers will be able to easily and quickly co...
  10. Release Notes for DrChrono Web 2023-09-29

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.