New Articles

  1. Redesigned Message Center Preview New

    Read, reply, and manage patient messages in the redesigned Message Center.
  2. Payment and Membership Plans in OnPatient New

    Payments toward a Payment or Membership Plan can be viewed and made in OnPatient. Log in to the OnPatient Portal. Select Billing from the menu on the left. Payment Plans Select Payment Plans . Any active payment plan will...
  3. Saving a payment type in OnPatient New

    To save a payment method in OnPatient: Navigate to the OnPatient Portal Enter the Billing section by either selecting it from the menu on the left or from the Recent Bill tile.   Select Payment Methods and then Add New . Enter the...
  4. Viewing payment history New

    To view previous payments made: Sign in to the OnPatient Portal. Select Billing from the left-side menu. Select Payment History. The Status filter on the right will allow the selection of submitted or successful payments.   In addition, ...
  5. Paying an invoice via OnPatient New

    OnPatient provides patients with an easy way to pay their patient statements.   When signed in to the OnPatient portal, select either the Billing tab from the left menu or the Make Payment  option on the Recent Bill tile on the homepage. M...
  6. Billing Statements: Current and Previous New

    OnPatient provides patients with an easy way to receive and view their patient statements.   When signed in to the OnPatient portal, select either the Billing tab from the left menu or the Recent Bill tile on the homepage if there is a current st...
  7. Monthly EPCS Audit Log Report

    Understand why DrChrono automatically sends your monthly EPCS audit log report and where to find it in your Message Center.
  8. August 2026

    Q3 2026 recap: Product vision, strategy, and the all-new OnPatient portal Overview This quarter's Empower webinar centered on where DrChrono product strategy is headed through 2027. Grant Lunney, Head of Product at EverHealth, shar...
  9. Resolutions - August 2026 (Mobile)

    Discover the bug fixes in the August 2026 mobile release. Explore improvements to appointment scheduling, clinical features, and eRx functionality across your practice.
  10. Mobile App Release Notes - August, 2026

    iOS design updates, improved dictation reliability, and multi-tag selection now available in Check-In app version 2026.08.0 for your practice.