If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request. ...
What is the member ID when completing the PA questionnaire?
The member ID is the patient’s insurance number.
Can multiple documents be attached to a PA request?
No, only one document can be attached per NCPDP standard.
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When you have patients who are on monthly payment plans, often it is helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts which expected in a given month. ** Ple...
If you need to cancel an existing payment plan, you can easily do so by following the instructions below:
Navigate to the patient's chart > DrChrono Payments > Patient Payment Plan header
2. Through...
Once you have set the parameters for your account for patient payment plans, you can set up an individual patient plan for your patients. Here's how:
Navigate to your patient's chart and select the DrChrono Payment tab > Patient Payme...
You can create an eligibility profile to use with individual or batch eligibility checks. Navigate to Account > Custom Fields . Select Eligibility Profiles from the left menu and +Add Eligibility Profile to create a new profile...
New POS Code The Centers for Medicare and Medicaid Services (CMS) has created a new place of service code 27 to use when services are provided in a non-permanent location, effective October 1, 2023. If you provide services to patients ...
When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. To set up a billing profile, please refer t...
Upon activating your DrChrono account for the first time, you will be prompted to verify the email address you used to sign up before you can access your account. The screen will appear as follows:
Open your email client and there wil...