New Articles

  1. What to do with my DrChrono account if I've sold my practice?

    If you've sold your account and would like your DrChrono account and all of your patient information to transfer to another provider, please contact your account manager for assistance. As the owner of the practice, you are responsibl...
  2. First annual report on the No Surprises Act

    No Surprises Act Curious about how the first year of the No Surprises Act has gone and what impact it has had on the healthcare market? Check out this article from the American Hospital Association. https://www.aha.org/news/headline/...
  3. Questions about the No Surprises Act

    Questions about the No Surprises Act To assist providers with understanding and complying with the No Surprises Act, the American Hospital Association (AHA) has compiled a list of frequently asked questions and provided answers and additional...
  4. How to avoid claim filing indicator rejections

    One required element when submitting electronic claims is the claim filing indicator code. It identifies to the payer what type of claim is being submitted. When a patient has multiple insurances, it also indicates which payer is primary. ...
  5. EDI Claim File Indicators

    An EDI Claim file indicator is a code transmitted on an EDI/837 Claim file that tells the payer whether the primary insurance is Medicare or another commercial payer. It is included on all electronic 837P (professional claims) and 8...
  6. Patient Payment Plans: Setting up your DrChrono account to accept patient payment plans

    In order to set up payment plans for your patients within your DrChrono account, you first need to decide on a few parameters including: The minimum monthly payment amount your office will accept. The minimum patient balance your offi...
  7. Release Notes for DrChrono Web 2023-06-30

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  8. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  9. Release Notes for DrChrono Web 2023-06-16

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  10. Customize C-CDA XML Exports

    You can customize C-CDA XML export options from the Patient List . Note: DrChrono has restricted users from simultaneously generating multiple patient export C-CDA XML reports. Select Patient > Patient List . Select  Export (C-CD...