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  1. Setting your Exam Room Calendar Increments

    With the exam room calendar increments, you can adjust the minute increments that appear on your calendar. In the example below, the increments are set at 10 minutes. If we wanted to schedule an appointment between 8:00 and 9:00, the increm...
  2. How does DrChrono handle duplicate ERAs?

    There are times when a payer will send 2 of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with a duplicate flag. Only one file will be...
  3. Insurance Plan Types Explained

     When adding a patient's insurance plan in DrChrono, an important field to fill in is the Insurance Plan Type . Entering it at the time of check-in can reduce the likelihood of the claim being rejected for this information. Typically the type of ...
  4. Auto Accident Claims: Option to add a business name as policy holder

    While processing auto accident claims, you may have a situation where you need to add a business name as a policyholder.  There is an option in DrChrono to list a business/company as such. Navigate to the patient's chart and while on the Ins...
  5. Release Notes for DrChrono Web 2023-08-15

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  6. Video: Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Here is a link to an article that will walk you through Submitting a Prior Authorization using the CoverMyMeds integration (Web). ...
  7. How to create a custom clinical workflow profile

    How to create a custom clinical workflow profile
  8. Fee Schedule - Overview

    DrChrono has updated the fee schedule to include additional fields and functionality that can be customized to adapt to the needs of your practice. Features include: The ability to have multiple effective fee schedules for specific pro...
  9. Add a Clinical Trial Number to Your Claim

    If you or your office is participating in treating patients involved in a clinical trial, often the clinical trial registry number is required to be present on the claim in box 19 on a paper HCFA 1500 claim form or loop 2300 REF02 for an electron...
  10. Date and Time Selection During Appointment Creation Process on iPad and iPhone (iOS)

    Using the Appointment Scheduler for iOS Tap the + icon in the top right and select New Appointment or navigate to an existing appointment . The following screen will pop up: First, be sure to: Select the correct Provi...