New Articles

  1. Allocated vs Unallocated Patient Payments

    A very convenient feature of DrChrono's patient payment section is the ability to "hold" patient payments, without associating it to a specific patient appointment. This is especially helpful if a patient pre-pays for a service. Here is a bre...
  2. How do I hide breaks from my appointment list on the iPhone?

    In the EHR app, breaks will be displayed alongside your appointments. If you would not like to see breaks listed here, you may remove those breaks from sight using your filters. 1. To remove breaks, tap on the Filters option in the upper...
  3. Enable Touch ID Fingerprint or Face ID Login on the iPhone

    In the EHR/EMR app , Touch ID is a convenient way of logging in to your DrChrono account using your fingerprint. First, make sure your device supports Touch ID. Touch ID is available on the iPhone 5s or later, the iPad Pro, iPad Air 2 or later, and...
  4. Change or Disable the DrChrono iPhone Pin

    In the EHR/EMR app , you can change your PIN from the default pin or remove your PIN entirely to log in by your password. Depending on your organization's security requirements, a pin may not provide sufficient security. You can find the securi...
  5. Add a Patient's Address to the Appointment Window on the iPhone

    We have created a way to allow providers a glance to identify the address of a patient in the Appointment Detail View. You can enable this feature on the iPhone by following the steps below. 1. Open the DrChrono application and select ...
  6. Customizable Patient Menu on the iPhone

    You can customize the patient menu to better serve your workflow. You can remove options on the patient menu that do not pertain to your specific specialty (for example, if you’re a chiropractor, you wouldn’t need Growth Charts). Making charting m...
  7. UB04 Box 80 - Can I add free-text remarks on an institutional claim?

    Yes! You can add any information that the payer may need when adjudicating the claim can be added to appear in box 80 on the UB04 form. Navigate to Billing > Live Claims Feed > Inside patient's appointment > Info tab If you need additio...
  8. UB04 Boxes 76 - 79 - Where do I add attending, operating, and consulting provider information on an institutional claim?

    Providers involved in a patient's institutional care can quickly, and easily be added to the claim. Adding these providers to your contacts will make the process of adding them to any claim that much faster. Navigate to Billing > Live Claim...
  9. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check t he Medicare Claims Processing ...
  10. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...