New Articles

1. FrontOffice+ Text Customization Module Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Tailor the automated SMS messages FrontOffice+ sends patients with custom notes, workflows, and dynamic tags.

2. Extra Questions Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Collect up to three additional answers from patients when they schedule appointments through FrontOffice+.

3. Exclude Appointment Profiles from Rescheduling New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Stop automated rescheduling for selected appointment profiles so patients call the office instead.

4. Exclude Appointment Profiles from Cancellations New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Prevent patients from canceling selected appointment profiles through self-service or automated workflows.

5. Email Appointment Reminders New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Send up to two email reminders before appointments and customize them by office, appointment profile, and provider.

6. Dashboard Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Track billing period usage, time saved, and patient communication performance on the FrontOffice+ Dashboard.

7. Conversations Feature Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Monitor, filter, and review patient conversations and automated chat workflows handled by FrontOffice+.

8. Confirmations Configuration Guide New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Set confirmation timing, working hours, event exclusions, staff notifications, and reports in FrontOffice+.

9. Configure the FrontOffice+ Recall Feature New

   Created On: 10/26/2026 in Schedule FrontOffice+
   Identify patients due for follow-up visits and set Recall lead times, future appointment checks, and profile criteria.

10. Configure the FrontOffice+ Waitlist Feature New

    Created On: 10/26/2026 in Schedule FrontOffice+
    Offer newly available appointments to waitlisted patients by matching profile, provider, location, and eligibility window.

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