New Articles

  1. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  2. Allergies Import - Data Migrations

    Allergy history can be imported in bulk for patient records already existing within a DrChrono account. To import your patient's allergy history, please provide a spreadsheet file (CSV or XLSX) with the following columns and values: Colum...
  3. Error message: "Billing Status and Payment Profile is contradicting"

    If you receive the error message on a claim that states "Billing Status and Payment Profile is contradicting", there is a simple fix. What it is pointing out to you is that the billing status (submission status that triggers the claim t...
  4. NDC updates effective July 1, 2023

    NDC Updates Are you aware of the NDC changes coming from CMS effective July 1, 2023?  Check out the article below for more details. The impacted codes include: NCD 20.4 - Implantable Cardiac Defibrillators (ICDs) NCD 20.7 - P...
  5. How do I make a patient's CCDA available to them in OnPatient?

    To allow your patients to view, download, and send their CCDA file within their OnPatient Portal account, practices will need to enable a few settings as defined below. Step 1: Enable the OnPatient Clinical Notes Setting Navigate to Account...
  6. Medicare claim processing error - January 2023

    Medicare Processing Error According to Palmetto GBA, (CMS- Centers for Medicare & Medicaid Services MAC Processor), claims with dates of service January 1, 2023, and forward billed with a combination of POS codes 19, 22, 23, or 62 with CPTs 992...
  7. Good Faith Estimate Tool Overview

    To help practices comply with the requirements of the No Surprises Act, a tool has been developed to assist in generating Good Faith Estimates for your patients. Here is how to access and utilize it: Select the patient On the left men...
  8. Data Migration - Database Files

    Customers migrating from an EHR platform leveraging a local database (SQL, MySQL, PostgreSQL, MDB) can have data imported into DrChrono. To successfully migrate compatible entries (data points), we require the following: An export of the da...
  9. Documents Import - Data Migrations

    Bulk Documents migrations attach external files, scans, photos, X-Ray Images, PDF Clinical Notes, PDF Lab Results and other viewable clinical files to existing patient records within DrChrono. Both single page and multipage documents are accepted....
  10. DrChrono Payments: Processing a payment from the appointment screen

    When your patient arrives for their appointment, you can easily collect and process their copay or other payment directly from the appointment/calendar. All patient data listed in this article is sample data. This is not a real pe...