New Articles

  1. Can I customize the view in the Live Claims Feed?

    The short answer is YES! Navigate to Billing > Live Claims Feed   From the header, select the green Display button. A list of all header options will show.  You can unselect the ones you no longer wish to see on your LCF view.  The...
  2. Billing claims to the Veterans Administration

    Billing claims to the Veterans Administration (VA) can be confusing with the various regions and programs. Here is a link to a website published by the Department of Veterans Affairs that explains where to send both paper and elect...
  3. Clinical Form Management Updated

    Learn more about clinical form management.
  4. Diagnosis Codes in Rx (ONC Changes)

    DrChrono will support Dx codes specifically in reference to the Dx codes that are active for a patient. This update will also remove inactive Dx codes from RxRequests that we receive back from the pharmacy such as, Renewals and Changes. Howeve...
  5. RxFill Message (ONC Update)

    The Office of the National Coordinator for Health Information Technology (ONC) is a staff division of the Office of the Secretary, within the U.S. Department of Health and Human Services. RxFill is a message type that Surescripts provides to hel...
  6. ID.me (Liveness) Improvements

    ID.me has incorporated the following changes below to improve the verification process and the user experience. These changes are part of a broader initiative to improve pass rates in their self serve pathway. End of Funnel Decisionin...
  7. DrChrono Payments: Setting up on OnPatient

    Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments  ...
  8. DrChrono Payments: WorldPay PCI Compliance

    We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card b...
  9. Reminder Language Settings

    You can set the language for your patient's reminders in their chart for text and email reminders. Go to the patient's chart and select the Demographics tab on the left. Under the Important tab, select the preferred reminder language (En...
  10. Prescription Drafts on the iPad

    Prescription drafts are available in DrChrono. Drafts can be made in the patient's chart or with a refill request and can be completed by providers to review and send later. Prescription drafts can also be completed by staff members for the provid...