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UB04 Box 4 - Type of Bill on an institutional claim

Created On: 04/19/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

On an institutional claim, a 4-digit code in box 4 identifies the type of facility and type of care, and the frequency code is generated based on parameters set under the office settings and attached to a patient's claim. Facility Level ...
UB04 Box 26 - Utilizing a claim ID from a claim form

Created On: 04/19/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pati...
UB04 Box 3A - Patient Control Number on an institutional claim

Created On: 04/19/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, it...
What is the difference between New Section and SOAP section fields?

Created On: 04/15/2022 in Clinical Form Building Form Builder

How to understand the difference between the New Section and SOAP section fields
How to add insurance information for an institutional claim

Created On: 04/13/2022 in Billing Claims Institutional Claims Getting started with institutional billing

Having a patient's current insurance information is vital to avoid delays with your billing and ensure you are promptly compensated for the care you provide. To update the patient's payer information, navigate to your pati...
UB04 Box 2 - How Do I Use an Alternative Pay to Address on an institutional claim?

Created On: 04/13/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: 1. Hover your cursor on the Account tab and select Offices . 2. Click on the E...
UB04 / HCFA 1450 Boxes and Where Information is Pulled

Created On: 03/31/2022 in Billing Claims Institutional Claims Adding elements on the UB04 form

DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
How do I resubscribe a patient's email address?

Created On: 03/31/2022 in Patient Management Patient Information

If you have a patient who unsubscribes from emails from your DrChrono account in error, they can be resubscribed through chat support or a support ticket . Please include the patient's email address in the ticket or chat so that we can resu...
Canceling a Prescription in the Prescription Logs

Created On: 03/29/2022 in Clinical E-prescribing eRx (Non-controlled Substances)

If you send 3 copies of a prescription with effective dates 30 days apart to equal a 90-day supply, those prescriptions will be available for cancellation or discontinuation in the Prescription Log section of the patient’s chart. ...
How to delete a charge on an appointment from the Live Claims Feed

Created On: 03/17/2022 in Billing Claims Void Claims or Item on claims

Deleting a charge from a patient's appointment is a breeze in the Live Claims Feed. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account via their name, chart id, or...