New Articles

  1. DrChrono Payments: Processing a patient payment on the web

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. Navigate to Billing > Patient Pa...
  2. CMS Measure ID 305 (eCQM): Initiation and Engagement of Alcohol and Other Drug Dependence Treatment (CMS137v10)

    Description: Percentage of patients 13 years of age and older with a new episode of alcohol or other drug abuse or (AOD) dependence who received the following. Two rates are reported. a. Percentage of patients who initiated treatment includin...
  3. CMS Measure ID 377 (eCQM): Functional Status Assessments for Heart Failure (CMS90v11)

    Description: Percentage of patients 18 years of age and older with heart failure who completed initial and follow-up patient-reported functional status assessments. Guidance: Initial functional status assessment (FSA) and encounter: ...
  4. Patient Data Export

    In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process.   If you do not remember your account manager's contact information you can email accountmanager...
  5. VIDEO: Generating Patient Statements

    Check out this video to see how easy it is to generate/print statements for your patients.   This article will walk you through generating patient statements. ...
  6. Rx Change Requests

    RxChange is a new requirement for Surescripts certification that allows pharmacies to contact prescribers regarding the following 3 general scenarios: Prior Authorization Prescriber Authorization Rx Substitutions RxC...
  7. How to update your billing address in NetSuite

    You can update your billing address in NetSuite by following a few simple steps. First, log into the customer center Select Edit your Profile under the Support section. Then click on Change under t...
  8. How to review and/or update credit card details in Netsuite

    Reviewing or updating your payment method in Netsuite is quick and easy. Here's how: Login to the Customer Center Select Make a Payment from the Billing menu and then scroll down to section 2 Enter Credit Card Informati...
  9. How to make a payment in Netsuite

    If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite. Here are the steps: Login to the Customer Center Click on Make a Payment on the left side of the screen ...
  10. Paying your DrChrono invoice

    Since March 2022, we have been utilizing Oracle Netsuite to simplify the payment of your monthly DrChrono invoice. It includes a new self-service feature that will allow you to pay your invoice by credit card all within the Customer Center....