Patients can check in for their appointments through the OnPatient app and complete their onboarding before they arrive at the office or start a video visit.
1. To begin, navigate to the Appointments menu.
2. Unde...
Patients can use the OnPatient mobile app to view, send, and respond to messages from their provider(s).
1. Go to the Messages menu at the bottom of the screen.
2. To compose a message, select the compose ( ) icon.
3. Ch...
If online scheduling is enabled by the provider, a patient can schedule an appointment through the OnPatient app.
1. Select the Appointments menu.
2. You can see your past and upcoming appointments. Select the ( ) icon ...
Ordering DME in DrChrono is a similar process to sending a prescription.
1. Navigate to the patient's chart to the Send eRx page. Select Supply .
2. In the medication box, you can search for DME.
3....
In the event you need to change the primary provider for an office, you can easily do so in the office setting.
Go to Account > Offices .
2. Select Edit for the office you need to change providers for.
3. Choose the de...
Changing the provider for a staff member is an easy and quick process to complete.
1. To change the provider for a staff member start by going to Account > Staff Members .
2. Select the Staff tab. Click Edit ...
If you need to change the provider or select a different provider for an appointment, you can do so in the Appointment tab in the Scheduling Appointment window.
Open the appointment window.
Select the desired Provider from the dro...
In the event you need to change/swap one provider for another or remove a provider, you will need to work with your account manager to complete the change.
You can set this up several weeks in advance, but please allow a minimum of th...
DrChrono’s patient platform has launched an open FHIR API, enabling patients to securely download their available health records to the Apple Health app on iPhone. Once they log in to the Health app, your patients will no longer need to log in to O...
From DrChrono, providers can bill both professional and institutional claims.
A professional claim would be utilized for services such as:
Office visits with a medical provider such as a doctor or physician as...