Articles
VIDEO: Custom Payment Types
Here is an article that will walk you through the steps to set up custom payment methods in your office. ...
Customizing your available payment types
You can customize the payment types options available when your office posts patient payments. For example, if your office does not accept checks, you can remove that option from the list of available payment types so it cannot be selected. ...
Getting Started with Patient Payments
Within DrChrono, you have a couple of options to consider for collecting patient balances. They include in-house payments, the OnPatient patient portal, and integrated payment processors. This article will explain each so you can uti...
Payments tab under Patient Payments
Let's explore what the column headings represent under Patient Payments. They are denoted by the blue box below. Navigate to Billing > Patient Payments. Press on the Payments tab and select a patient by typing their name into the...
Line Items tab under Patient Payments
To help with your office and posting efficiency, you can utilize the Fill Line Item option to help eliminate some of the manual posting. Navigate to Billing > Patient Payments > Line Items tab . The Line Items tab will allow yo...
Logs tab under Patient Payments
The Logs tab provides a full overview of the events associated with that patient's billing. Each time a payment is moved, logged, etc., you'll find it here. Navigate to Billing > Patient Payments > Logs . ...
Balance tab under Patient Payments
The Balance tab provides greater ability to narrow down your search results, and export capabilities. Navigate to Billing > Patient Payments > Balance tab . You can search for patients with unallocated amounts and appointment b...
Posting a patient payment in the Patient Payments screen
Posting a patient payment in DrChrono is very easy! Navigate to Billing > Patient Payments By default, Simple and Condensed views will both be set to On. This provides you with the cleanest, most straightforward ...
Patient Payments in DrChrono
DrChrono provides several ways to process patient payments. This article will provide the resources for you to familiarize yourself with the different options so you can set your office up to efficiently process patient payments.
The ...
Posting a patient payment in the Appointment screen
In addition to posting from the Patient Payments section, you can also post a patient payment from within the appointment window. The screens look and operate the same. Which you use is going to depend on your function and which part of th...
Increasing efficiency when posting using Auto Set Billing Status
Enabling this feature will increase the office's efficiency as it will automatically update the appointment to " Paid in Full " when the applied payment pays the charges in full. The status will remain on " Balance Due " when a partial payment is...
How to Post a HRA Payment?
Increasingly employers are offering employees an HRA, or Health Reimbursement Account to help offset medical expenses. It's not an insurance payment or a patient payment. Currently, we do not have the option to post the HRA payment a...
DrChrono EHR features that work with in-house payments and payment partners
You can use some of DrChrono's tools to facilitate the process of automating adding charges to an appointment. You can use appointment and billing profiles to set up charges for scheduled appointments. Appointment and billing profiles in con...