New Articles

  1. Using a Billing Picklist

    Billing Picklist The billing picklist allows you to create a list of frequently used codes giving you the ability to quickly select and add the codes you use most often to a visit. The billing picklist can be set up under: Billing > Fe...
  2. Export Individual Patient C-CDA Files

    You can export or download a single patient's C-CDA file from their chart. You can also share it with your patient through OnPatient. For more information on how the data in the C-CDA is populated, see our article here . 1. Navigate to the p...
  3. Data Included in C-CDA Exports from DrChrono

    You can export patient data in C-CDA format in bulk, and download or view it individually . The data is formatted in XML format. It can also be viewed as a PDF when you export it individually. Two easy ways of viewing what is included in...
  4. My patient already has OnPatient account with another office. Can I connect them to my OnPatient?

    If a patient already has an OnPatient account with a different provider outside of your organization, they can also be connected to the OnPatient portal associated with your account. 1. Invite the patient as you normally would. 2. The patie...
  5. What is the most recent version of the iPhone app?

    We are always updating our apps with new features, bug fixes, and vulnerability updates. It is important that you keep all your DrChrono apps up-to-date. At DrChrono, we recommend you always have the most up-to-date version of the EHR app. You ca...
  6. What is the most recent version of the iPad app?

    We are always updating our apps with new features, bug fixes, and vulnerability updates. You must keep all your DrChrono apps up-to-date. At DrChrono, we recommend you always have the most up-to-date version of the EHR app. You can find the infor...
  7. Lifecycle of a Medical Claim

      Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement.  This article explains what happens with your claim after you change the billing status to "Bill Insu...
  8. OnPatient Mobile App Overview and Settings

    The main profile page gives quick access for patients to health data entered by the provider including: Medications Medical Conditions Allergies Lab Results Immunizations Patients can easily access this data by selecting the relevan...
  9. How do I post a payer/insurer/provider adjustment?

    There may be times when you will need to post an adjustment to a patient's account manually. Here is how you can easily accomplish the task: Start with the patient's appointment. Scroll down to where the CPT/charges are listed. Click...
  10. Sharing Health Data from your iPhone

    Patients can share the health data on their iPhone with their providers. This data will sync into the 30-day snapshot in the patient's record for the provider to view. 1. Navigate to the Account menu. 2. Select Set Up Health Data Shari...