If you need to know which provider or staff member created an appointment, you can find out on the schedule.
Hover over the appointment and the appointment information will be displayed on the left-hand side of the screen.
If a patient sc...
If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This will...
If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Provider Settings and selecting the eRx Info tab. Once entered, your NADEAN will transmit with your prescription.
When prescribing, t...
Medical Billing (also known as RCM- Revenue Cycle Management) uses an alphabet soup of acronyms. Let's start by defining the codes used to build and bill medical claims. CPT - Current Procedural Terminology - codes used to repo...
You can add the day's supply to prescriptions you send and medications you add to a patient's chart. The day's supply field is required for schedule II controlled substance prescriptions. Days supply can help reduce the pharmacy clarification r...
As part of DrChrono's DEA audit process, when prescribing a drug containing Gamma Hydroxburic Acid (GHB), the Notes to Pharmacy field is required.
You will see an error message if the field is not filled out.
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To move money from Unallocated Payment and associate it with an appointment: Press the circle over on the right of the payment amount sometimes referred to as a radio button. A Move Cash window will open. This will allow you to ...
Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI and Tax ID. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is a...
In the event you need to refund an unallocated payment in a patient's account, you can do so with just a few steps. Navigate to Billing > Patient Payments Search for the patient you need to refund the unallocated payment. Once y...
You will know if a patient has signed up and activated their OnPatient account by looking at the patient's chart.
On the patient's profile, you will see an OnPatient Access Enabled message.
If you need further informatio...