Popular Articles

  1. HCFA 1500 Box 33b - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI and Tax ID. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is a...
  2. UB04 Boxes 39 - 41 - What is a value code and why is it needed on my institutional claim?

    Value codes are required on an institutional claim to identify data elements such as: Medicare lifetime reserve days, no-fault payments, and the number of days not covered by the primary payer. They can be easily added to the U...
  3. Why is my claim rejected for “Service line COB” information?

    You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...
  4. eRx: What do the U/NF/NR/NP/PX (formulary) symbols mean?

    Learn more about the U/NF/NR/NP/PX (formulary) symbols.
  5. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are 2-digit numerical or alphanumeric representations of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact a payer's processing of an institutional claim. These codes ar...
  6. HCFA 1500 Box 23 - Print CLIA number on claim form

    If you bill for laboratory services rendered to your patient, your CLIA number must be printed in box 23 of the HCFA-1500 claim form. Once you have your CLIA number listed in the settings on your account, it will automatically print in box 23 when ...
  7. HCFA 1500 Box 24J - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is accepted for pr...
  8. How do I delete/make a patient inactive or deceased?

    You can make patients Inactive so that they no longer appear in your active patient list, but they will continue to be searchable in the event you need to access their chart. DrChrono does not offer a way to delete a patient permanently. ...
  9. UB04 Box 17 - How to add a patient's discharge status to an institutional claim

    DrChrono makes it simple to add the patient's discharge status to their institutional claim which will be printed in box 17 on the UB04 institutional claim form and transmitted on the EDI file. Navigate to Billing > Live Claims Feed > Insi...
  10. Enabling your browser's camera for video visits on Chrome

    Learn how to enable your browser's camera for video visits on Chrome.