Popular Articles

  1. HCFA 1500 Boxes and Where Information Is Pulled

    DrChrono pulls data from a patient’s chart and your office settings to populate the CMS-1500 health insurance claim form. This article identifies which fields the data is pulled from.
  2. HCFA 1500 Box 33b - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI and Tax ID. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is a...
  3. UB04 / HCFA 1450 Boxes and Where Information is Pulled

    DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
  4. Why is my claim rejected for “Service line COB” information?

    You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...
  5. UB04 Box 17 - How to add a patient's discharge status to an institutional claim

    DrChrono makes it simple to add the patient's discharge status to their institutional claim which will be printed in box 17 on the UB04 institutional claim form and transmitted on the EDI file. Navigate to Billing > Live Claims Feed > Insi...
  6. UB04 Boxes 39 - 41 - What is a value code and why is it needed on my institutional claim?

    Value codes are required on an institutional claim to identify data elements such as: Medicare lifetime reserve days, no-fault payments, and the number of days not covered by the primary payer. They can be easily added to the U...
  7. Enabling your browser's camera for video visits on Chrome

    Learn how to enable your browser's camera for video visits on Chrome.
  8. UB04 Box 15 - What is a Point of Origin Code and how do I include it on an institutional claim?

    A point of origin code discloses to the payer the source or method of the patient's referral for admission. The point of origin code is similar to a "place of service" code on a professional claim/HCFA-1500 form. To add it to an institutiona...
  9. eRx: What do the U/NF/NR/NP/PX (formulary) symbols mean?

    Learn more about the U/NF/NR/NP/PX (formulary) symbols.
  10. Change Active Patient Status to Inactive or Deceased

    Learn how to change the active patient status to inactive or deceased.