Popular Articles

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    Learn how to change the active patient status to inactive or deceased.
  2. EDI Claim File Indicators

    An EDI Claim file indicator is a code transmitted on an EDI/837 Claim file that tells the payer whether the primary insurance is Medicare or another commercial payer. It is included on all electronic 837P (professional claims) and 83...
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    Learn how to set up EPCS with ID.me.
  4. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.
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    Learn more about Quest Diagnostics - Lab Testing Pricing Estimation.
  6. HCFA 1500 Box 23 - Print CLIA number on claim form

    If you bill for laboratory services rendered to your patient, your CLIA number must be printed in box 23 of the HCFA-1500 claim form. Once you have your CLIA number listed in the settings on your account, it will automatically print in box 23 when ...
  7. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are 2-digit numerical or alphanumeric representations of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact a payer's processing of an institutional claim. These codes ar...
  8. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  9. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  10. DrChrono Support PIN

    The Support PIN is a four-digit number the Support team uses to verify the user's account.