Popular Articles

  1. Deactivate Patient Charts Updated

    Deactivate patient charts by changing the active patient chart status to inactive or inactive-deceased.
  2. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are 2-digit numerical or alphanumeric representations of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact a payer's processing of an institutional claim. These codes ...
  3. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process.   Important Notes about Registering for eRx ...
  4. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.
  5. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  6. Set Up EPCS with ID.me

    Learn how to set up EPCS with ID.me.
  7. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  8. Requesting Medicare Real Time Eligibility through ePS

    Beginning in 2026, ALL providers must attest and enroll in the HETS (HIPAA Eligibility Transaction System) to verify Medicare beneficiary eligibility.  As part of this change, CMS is requiring all providers, both existing and new enrollees, ...
  9. Claim Filing Indicator Codes

    One of the required elements when submitting electronic claims is the Claim Filing Indicator Code , which tells the payer what type of claim is being submitted. When a patient has multiple insurances, it also identifies which payer is primary....
  10. HCFA 1500 Box 23 - Print CLIA number on claim form

    If you bill for laboratory services rendered to your patient, your CLIA number must be printed in box 23 of the HCFA-1500 claim form. Once you have your CLIA number listed in the settings on your account, it will automatically print in box 23 whe...