Popular Articles

  1. Are Payer IDs Specific to the Clearinghouse or the Insurance Company?

    Each payer or insurance company has its payer ID number to accept electronic claims. It is the electronic address , so the clearinghouse knows which payer/insurance company to send the claim to. Some national payers, such as Aetna (60054), C...
  2. Deactivate Patient Charts

    Deactivate patient charts by changing the active patient chart status to inactive or inactive-deceased.
  3. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process.   Important Notes about Registering for eRx ...
  4. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  5. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visitin...
  6. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are 2-digit numerical or alphanumeric representations of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact a payer's processing of an institutional claim. These codes ar...
  7. Set Up EPCS with ID.me

    Learn how to set up EPCS with ID.me.
  8. How to Update to the Latest Web Browser

    Using the most updated browser version when logging into your DrChrono account is important. DrChrono supports browser versions released within the past 2 years. Note: Logging into DrChrono with an outdated browser runs the risk of the ...
  9. UB04 Box 14 - How to add type of admission to an institutional claim

    Box 14 of the UB04 institutional claim form requires a description of the patient's type of admission. You can quickly add this information via the patient's encounter under your Live Claims Feed. Navigate to Billing > Live Claims Feed ...
  10. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access to an enhanced pati...