Popular Articles

  1. Why is my claim rejected for “Service line COB” information?

    You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $9...
  2. ePS Payer List (A-F) - April 12, 2024

    Create Date:03/08/2024 Payer Name Payer Id Convert To Payer Id State EDI 837P EDI 837I EDI 837D ERA 835 837 Enrollment 835 Enrollment 1199 National Benefit Fund 13162 ALL X X X Y ...
  3. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are 2-digit numerical or alphanumeric representations of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact a payer's processing of an institutional claim. These codes ar...
  4. Setting Up eRx with ID.me

    Registering for eRx is an easy process that will allow you to send electronic prescriptions for your patients. DrChrono has partnered with ID.me to complete the identity verification process.   Important Notes about Registering for eRx ...
  5. Account Permissions Overview

    DrChrono account permissions can grant or restrict access to different areas of the system.
  6. Set Up EPCS with ID.me

    Learn how to set up EPCS with ID.me.
  7. Claim Filing Indicator Codes

    One of the required elements when submitting electronic claims is the Claim Filing Indicator Code , which tells the payer what type of claim is being submitted. When a patient has multiple insurances, it also identifies which payer is primary....
  8. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  9. Exclusive Change Healthcare Payers for Claims as of 3.06.2024

    Exclusive Change Healthcare Payers for Claims as of 3/6/24 Payer Name Payer ID Line of Business 1199 National Benefit Fund 5405 Professional 1199 National Benefit Fund 13162 Institutional 3...
  10. Update Your Web Browser to the Latest Version

    Learn how to update your web browser to the latest version.