Popular Articles

  1. HCFA 1500 Box 24J - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is accepted for pr...
  2. How to Print Your Patient's Medication List

    Each patient has an individual medication list which can be printed out if needed. To print, first navigate to a patient's chart by searching for the patient or going to Patients > Patient List and selecting the patient. ...
  3. UB04 / HCFA 1450 Boxes and Where Information is Pulled

    DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, T...
  4. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  5. Enabling your browser's camera for video visits on Microsoft Edge

    To use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. First Video Visit Launch When you start your first video visit, you will be asked to allow access to your browser and microphone....
  6. New modifiers FQ and FR

    CMS has added 2 new modifiers related to telehealth mental health services. They include: FQ - telehealth service utilizing real-time audio-only communication FR - The supervising provider was present in a real-time two-way,...
  7. Quest Diagnostics - Lab Testing Pricing Estimation

    Has a patient ever asked, "How much is this testing going to cost?" when you recommend lab testing? Quest Diagnostics has added a lab testing pricing estimation tool to help you answer this question. https://patient.questdiagnostics.com/...
  8. DrChrono Support PIN

    Now Available! We're thrilled to announce a more secure identity-proofing process and a smoother and more efficient support experience! Beginning on May 23, 2024 , we'll introduce Support PINs for contacting our support team. When you rea...
  9. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient's...
  10. Stripe M2 Card Reader

    The Stripe M2 Card Reader connects to your Apple iOS devices via Bluetooth to process credit card payments. It is compatible with DrChrono Payments and allows for chip, tap and swipe payment functions. The DrChrono Payments feature is availa...