Popular Articles

  1. Release Notes for DrChrono Web 2024-02-02

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  2. 2022 CPT, ICD-10, and HCPCS code updates

    CPT 2022 With the new year, come new updates to CPT, ICD-10, and HCPCS codes. These updates have been made and are available in DrChrono. Here are the totals for new, deleted, and revised codes: As alwa...
  3. How to fix “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER" on Auto Accident Claims

     When you are billing the claims out to the Auto Accident insurance, update the insurance information in the Demographics > Auto Accident section. This will give you the option to enter all of the applicable information and have that inf...
  4. How do I Stop Receiving Daily Billing Problem Emails?

    Stop Daily Billing Problem Email When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. Th...
  5. eProvider Solutions: Can I archive a submitted request?

    Yes, if you need to archive a submitted EDI/ERA request, you can do so within your enrollment portal.   Navigate to Billing > Enrollment > Manage Submitted tab Locate the entry you need to archive - the box is on the right of the screen   ...
  6. Financial Transactions Report (fka Day Sheet) Updates: How to run a report for a specific insurance

    Included in the Financial Transactions report is the option to run a report for a specific insurance. To find the report Navigate to Billing > Financial Transactions (Day Sheet)                     2.  On the Summary Tab, locate...
  7. What's New with Telehealth

    DrChrono has recently updated its telehealth interface. While the changes are minor, they make the experience more intuitive. One of the most notable differences is in the layout. All of the visit controls are located in the same place. ...
  8. Using the Free Draw Feature Outside of a Clinical Note

    You can use the free draw feature to mark up or annotate documents in the patient's chart outside of the clinical note. 1. Tap on the patient's name and select Patient History . 2. Select the document. ...
  9. Adding Gender Identity and/or Sexual Orientation to a Patient's Chart

    You can add easily gender identity and sexual orientation to a patient's chart in the demographics section. 1. First, enable this feature on your account. Go to Account > Provider Settings and select the General tab. Scroll dow...
  10. How do I remove items on my patient's appointment detail view?

    In the iPad EHR app , all your appointment information is viewable in the Appointment Detail View pane underneath your patient's basic information. To customize this area, you can rearrange or add/remove fields. T...