Popular Articles

  1. Insurance Credit Card Payments: How do I attach an ERA?

    You can attach the ERA file or the scanned EOB by clicking on + Attach ERA/EOB under Billing > Insurance Credit Card Payments. You have two selections to retrieve the file to attach: File Upload - If you...
  2. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. You can navigate to this screen by clicking on Billing > Patient Payments > Balance tab. You can search for patients wit...
  3. How do I set up representatives on my OnPatient account?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is useful for patients who may have difficulty accessing or managing their patient portal. With representatives, you can send messages and a...
  4. Colorectal Cancer Screening eCQM CMS130v11

    Description: Percentage of adults 45-75 years of age who had appropriate screening for colorectal cancer. Guidance: Do not count digital rectal exams (DRE), fecal occult blood tests (FOBTs) performed in an office setting or performed o...
  5. CMS Measure ID 226: Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention (CMS138v10)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  6. Diabetes: Eye Exam eCQM CMS131v11

    Description: Percentage of patients 18-75 years of age with diabetes and an active diagnosis of retinopathy in any part of the measurement period who had a retinal or dilated eye exam by an eye care professional during the measurement period or ...
  7. EPCS: Do I meet the requirements to prescribe controlled substances?

    DrChrono EHR supports the prescription of controlled substances within its eRx feature. Before prescribing controlled substances, several requirements must be met. DrChrono does not support e-prescribing outside of the United States. Personal...
  8. Accessing Patient Documents when Charting on the Web

    If you are within a patient's clinical note and need to access their documents, all you have to do is click on the Quick History button. From the Clinical Note click on the Quick History button at the top right corner. On...
  9. How do I manage freedraw settings?

    You can have freedraw images appear throughout the body of your clinical notes or you can have them appear at the end of the note. You can manage where they appear in your account settings. 1. Hover your cursor over the Account tab and...
  10. Reminders Are Getting Sent Out Too Early or Too Late (wrong timezone setting)

    You can adjust your timezone setting to ensure that reminders go out to your patients in the correct time zone. Setting the Timezone 1. Go to Account > Provider Settings and select the Profile tab. 2. Selec...