Popular Articles

  1. Single Patient and Bulk Export File Folder Contents (EHI Export)

    EHI Export: Overview See versions linked and attached below.
  2. OnPatient Overview Video

    Please watch this video for an overview of the OnPatient portal and experience. Please contact your provider with any questions. ...
  3. How do I set up Two-Factor Authentication (2FA) for a staff member?

    You can set up a Two-Factor Authentication (2FA) requirement for staff on your account. As prerequisites to enable 2FA for a staff member, you must have the Manage Accounts permission enabled with your permission set, and the staff member f...
  4. Using Inventory Management

    DrChrono includes an inventory management system to manage your inventory. Additionally, you can create custom vaccines, products, and services. To Access Inventory Management: Select Inventory Management under the Clinical menu, or cli...
  5. How to Change the Place of Service (POS) for a Specific Appointment

    Place of Service Codes To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: 1. Navigate to Account > Facilities ...
  6. DrChrono Payments: Setting up on OnPatient

    Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments  ...
  7. CPT 2025 Code Set

    CPT 2025 The 2025 CPT code set has been released by the American Medical Association and contains 420 updates.   These updates will be made to the DrChrono system for inclusion in your fee schedule and patient claims. ...
  8. VIDEO: Creating and using a Custom Billing Status

    Check out this video to learn how custom billing statuses can help your practice. If you would like to see the directions in writing, you can refer to this article . ...
  9. EHI Export FAQ

    EHI Export: Overview How long will it take for my practice EHI Export to complete? Practices should plan to allow up to 14 business days to obtain your EHI Export from DrChrono EHR. Time varies based on the number of exports running and...
  10. Clearinghouse 101

    By definition, a clearinghouse is a company that functions as an intermediary between the provider's PM system and the insurance payer. Clearinghouses review claims for common errors and provide a pathway for the payer to return electronic f...