Popular Articles

  1. Real-Time Eligibility Dashboard

    You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and member ID number, is required for this function to run.   Additionally, you...
  2. Square Hardware Compatible with DrChrono

    DrChrono's integration with Square is an easy way for you to process credit card payments from your patients. While Square offers several hardware solutions, not all are compatible with DrChrono's integration. The following Square...
  3.  Create Staff Member Accounts (Video)

    This video describes how to create staff member accounts.
  4. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  5. Adding Reminders to an Appointment

    Reminders can be used to remind your patients about their upcoming appointments. Reminders can be set up in two ways in DrChrono: in the appointment window or with reminder profiles . We will look at adding reminders at the appointment level in...
  6. What are Unposted ERA Transactions?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted.  If there is no match found (whether the patient or t...
  7. How to create a Custom CPT/HCPCS/ICD-10 that can be billed to the patient's insurance.

     Should you need to bill a CPT/HCPCS/ICD-10 that is not available in DrChrono, you can add it manually.  For CPT codes, you will need the code and its associated long, medium, and short descriptors. For HCPCS codes, you will need ...
  8. How Can I Reconcile the ERA and EOB payments?

    You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. Navigate to Billing   >  Remit...
  9. How to find your inactive patients?

    You are not able to delete a patient in DrChrono, but you can make them inactive. You can find out how to do that by going here . When a patient is set to inactive they will no longer show in your patient list. If you would like to see ...
  10. Customize the Patient Chart Header

    Customize the Patient Header from within the patient chart or from Patient Chart Settings.