EHI Export: Overview
How long will it take for my practice EHI Export to complete? Practices should plan to allow up to 14 business days to obtain your EHI Export from DrChrono EHR. Time varies based on the number of exports running and...
The Audit Log is a tool that helps you track account activity. It can be used to track your patients' changes, view staff activity, troubleshoot problems, and more.
To get to the Audit Log, mouse over Clinical and then select Audi...
Please see answers below to some commonly asked questions about patient payment auto allocation. If you have question(s) that are not listed below, please reach out to support or your account manager. They will be happy to assist.
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When you send an OnPatient invite, your patient has 7 days to accept your invitation to connect. If your invite is not accepted within the week, your patient cannot connect with you via OnPatient and you will need to resend the invite. You can send...
DrChrono offers various ways for patients to join telehealth visits. They can join by clicking on the link that is sent via email or text when a telehealth visit is scheduled or through their OnPatient account.
Joining via emailed Link ...
DrChrono provides several ways to process patient payments. This article will provide the resources for you to familiarize yourself with the different options so you can set your office up to efficiently process patient payments.
The thre...
One of the steps in the EPCS registration process is to confirm the identity of the registering provider. This step has to be done by two staff members or providers.
1. Check the box next to the names and click Update Entire Profile . ...
If you have a phone conversation with a patient, you may log the call to your patient's chart. There are two ways of logging phone calls: within the appointment window and directly from your patient's chart.
Logging Communications with th...
You can easily copy a note from a previous visit to make the charting process more efficient. Here's how:
1. Click on a patient’s appointment in the calendar. Click the green View Clinical Note button.
2. Click Copy ...
1. To change the default appointment color, first go to Account > Provider Settings and select the General tab.
2. From this page, under Calendar Settings you can select an Appointment Default Color for appointments th...