Popular Articles

  1. eProvider Solutions- Will my payer ids change?

    The short answer is, that they can. There are several national payers, such as Aetna, Cigna, Humana, and United Healthcare that keep the same payer ID number across all clearinghouses. The best source of information is the eP...
  2. Adding Reminders to an Appointment

    Reminders can be used to remind your patients about their upcoming appointments. Reminders can be set up in two ways in DrChrono: in the appointment window or with reminder profiles . We will look at adding reminders at the appointment level in...
  3. What are Unposted ERA Transactions?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted.  If there is no match found (whether the patient or t...
  4. HCFA 1500 Form for Auto Accident Claims

    If you need to complete an HCFA 1500 form for an Auto Accident Claim, follow the simple steps below: Make sure Auto Accident Insurance information is updated by going into the patient's Clinical Chart > Demographics > Insurances > Auto A...
  5. How to create a Custom CPT/HCPCS/ICD-10 that can be billed to the patient's insurance.

     Should you need to bill a CPT/HCPCS/ICD-10 that is not available in DrChrono, you can add it manually.  For CPT codes, you will need the code and its associated long, medium, and short descriptors. For HCPCS codes, you will need ...
  6. How Can I Reconcile the ERA and EOB payments?

    You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account. Navigate to Billing   >  Remit...
  7. How to find your inactive patients?

    You are not able to delete a patient in DrChrono, but you can make them inactive. You can find out how to do that by going here . When a patient is set to inactive they will no longer show in your patient list. If you would like to see ...
  8. Customize the Patient Chart Header

    Customize the Patient Header from within the patient chart or from Patient Chart Settings.
  9. Patient Chart Problem List

    Learn more about the patient chart problem list.
  10.  Patient Chart Demographics (Video)

    This video describes how to use the Demographics page in the patient chart.