Popular Articles

  1. Keeping Track of Your Transactions

    The transactions tool provides in-depth details on the payments within your practice. It does this by producing an appointment-by-appointment view detailing the diagnostics, services, inventory codes used, quantities, amount billed, adjustme...
  2. UB04 Box 69 - Where do I add the admitting diagnosis on an institutional claim?

    The patient's admitting diagnosis must be printed in box 69 on the UB04 institutional claim form. DrChrono makes it easy to add to your patient's claim. Navigate to Billing > Live Claims Feed > inside patient's appointment > Line items transa...
  3. How does a patient activate their OnPatient account?

    The provider's office sends an invitation to the email address provided by the patient. The invitation will expire 7 days after being sent. 1. Click on the Sign Up Now button to begin. 2. Enter the following informa...
  4. How to Use the Medication History Feature

    The medication history feature pulls in your patient's medication history available in Surescripts. The medication history feature allows you to get accurate prescription information without having to enter the medication information manually. Sur...
  5. How to Set Up a Follow-Up Reminder

    A follow-up reminder reminds patients to make appointments on a recommended date that you decide. Follow-up reminders can be set up in advance in a way that works best for reminding your patients to make appointments on the date that you recommend. ...
  6. How to prescribe for eRx Supervising Providers with Multiple Locations (web)

    Learn more about prescribing for eRx Supervising Providers with Multiple Locations (web).
  7. Real-Time Eligibility Dashboard

    You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and member ID number, is required for this function to run.   Additionally, you...
  8. Ordering DME (Durable Medical Equipment)

    Learn more about ordering DME (Durable Medical Equipment).
  9. How to Track Bulk Appointment Packages with Authorizations

    Appointment packages are used when patients buy a certain number of appointments to be used for a certain period.   It is possible to track appointment packages purchased by patients in your DrChrono account. Create a custom code for the p...
  10. Insurance Payer Mix: Summary tab

    The Insurance Payer Mix Summary tab will allow you to set the parameters of the report.  Available options include:  Date Type - Charge Created Date, Check Date, Date of Service, Deposit Date, Payment Date Filter Date - The date or d...