Popular Articles

  1. Telehealth Troubleshooting FAQ

    1. My patient did not receive their email reminder. Is it possible to send another link? When a video visit is booked, an email is automatically sent to the patient after saving the appointment. You can also send additional reminders with...
  2. How do I lock a clinical note?

    With DrChrono you can electronically sign a note when the note is locked. Clinical notes are rendered in PDF format. There are several ways to navigate to the clinical note in order to sign and lock the document. The most common ways to...
  3. Set Time Zones in DrChrono

    You can set the time zone in your DrChrono account in Provider Settings . Select Account > Provider Settings . From the Profile tab, select your time zone.  At the bottom of the page, select Update Entire Profile...
  4. Medical Billing Account Settings

    Medical Billing Settings Within your account is a section that will control many of your medical billing settings. Let's take a closer look at what they are and how to utilize them in your practice. Navigate to Account > Provide...
  5. How to create a Custom Procedure Code

    Creating Custom Procedure Codes DrChrono makes it easy to create special custom procedure codes for items or services provided that will be billed to a patient rather than their insurance. Here is how you can create them: ...
  6. Documents Import - Data Migrations

    The standard bulk import of documents (including, but not limited to, scans, photos, rendered clinical notes, and rendered lab results) requires two items: A spreadsheet file (CSV, XLSX or delimited TXT) containing discrete details regarding t...
  7. Expected Reimbursement on your fee schedule

    DrChrono's fee schedule allows you to enter your expected reimbursement, per payer, per CPT/HCPCS code. The system will bill out the base price and when the ERA/EOB is posted, the system will automatically compare your actual reimbursement ...
  8. Setting Up OnPatient

    Check out this video on how to set up OnPatient.
  9. Real-Time Eligibility Dashboard

    RTE Dashboard You can use the Eligibility Dashboard to run eligibility at the same time for an entire group of patients. Note : Complete insurance information, including payer ID and ID number, is required for this function to run.   Additi...
  10. UB04 Box 6 - Start/End Care Dates on an institutional claim

    When billing institutional care, the start/end dates of care included on that billing statement must appear in box 6 of the UB04 claim form. In DrChrono, it is easy to enter/update this information from within the patient claim in the Live Claim...