Popular Articles

  1. How to Post a HRA Payment?

    Increasingly, employers are offering employees an HRA, or Health Reimbursement Account, to help offset medical expenses. It's not an insurance payment or a patient payment. Currently, we do not have the option to post the HRA payment...
  2. Why is this Claim Being Rejected?

    Claim rejections from DrChrono's billing system, the clearinghouse, or the payer will be displayed in your Live Claims Feed (LCF) for review, correction, and resubmission. Here's how to identify them: Hover over Billing and select L...
  3. ePS - Reinitiating an enrollment request

    If an enrollment request submitted to eProvider Solutions is returned for additional information or denied, you now have the option to update/correct the information and reinitiate the request, instead of submitting a brand-new request. ...
  4. eProvider Solutions FAQ

    Find answers to the most frequently asked questions about eProvider Solutions.
  5. Exporting Patient Demographics

    DrChrono offers you a way to export your patient demographics. 1. Go to Patients > Patient List . 2. In the top right corner of the page you will see a button that says Export (CSV) please click on it. 3. You will see a c...
  6. Making Form Fields Required

    How to make form fields required.
  7. How to find your inactive patients?

    You are not able to delete a patient in DrChrono, but you can make them inactive. You can find out how to do that by going here . When a patient is set to inactive they will no longer show in your patient list. If you would like to see ...
  8. Add an amendment to a clinical note

    Learn more about add an amendment to a clinical note.
  9. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...
  10. How Do I Add an Insurance EOB to my DrChrono account?

    If you receive a paper explanation of benefits (EOB) from an insurance payer, the best practice is to scan the document, add it to your DrChrono account, and attach it to the patient's appointment(s) that are included on the EOB. The image will be ...