Popular Articles

  1. Patient Payments Auto Allocation FAQ

    Please see the answers to some commonly asked questions about auto-adjustment of patient payment.  If you have question(s) that are not listed below, please reach out to support . They will be happy to assist. Q: I have the ...
  2. DrChrono Payments: Stripe documents for identify and home address verification

    Stripe may require additional documents to verify the identity and home address of individuals connected to a Stripe account. Here is a listing of documents that they deem acceptable: Acceptable forms of identificatio...
  3. What do the lock and flag icons on my appointments mean?

    The lock icon ( )on your appointments gives you a quick way to know if a clinical note has been locked without having to open the appointment to check. Once a note is locked, the icon will appear when viewing the schedule. For example, below we...
  4. How to find your inactive patients?

    You are not able to delete a patient in DrChrono, but you can make them inactive. You can find out how to do that by going here . When a patient is set to inactive they will no longer show in your patient list. If you would like to see ...
  5. Tebra, PatientPop Support Resources

    Tebra (PatientPop) Support Resources Tebra Customer Care provides support for all users through phone and in-app ticketing system - accessible 24/7 Phone: (866) 938-3272   Open Monday-Friday; 5:00am – 4:00pm Pacific Time (*closed weekends an...
  6. Linked Accounts in Multiple Practice Groups

    Providers working in multiple practice groups can log in to one account and access all of their other practice group accounts.
  7. DrChrono Payments: Getting started with Stripe

    You can sign up for a Stripe account through this link: https://dashboard.stripe.com/register?redirect=%2Faccount%2Fonboarding. Once set up, Stripe recommends that you work through this list prior to going live with your account. ...
  8. Form Builder Overview

    Watch this video for an overview of the form builder.
  9. DrChrono's Partner Marketplace

    DrChrono partners with a variety of companies that have integrated with our platform to enhance the experience for the provider, practice, and patient. Our Partners offer a variety of applications and services that can meet the unique needs of yo...
  10. Patient Reports

    The patient report feature allows you to generate patient reports based on demographics, medication, diagnoses, allergies, or lab results. 1. Go to Reports > Patient Report . 2. Select the parameters you would li...