Popular Articles

  1. How to Track Bulk Appointment Packages with Authorizations

    Appointment packages are used when patients buy a certain number of appointments to be used for a certain period.   It is possible to track appointment packages purchased by patients in your DrChrono account. Create a custom code for the p...
  2. Insurance Payer Mix: Summary tab

    The Insurance Payer Mix Summary tab will allow you to set the parameters of the report.  Available options include:  Date Type - Charge Created Date, Check Date, Date of Service, Deposit Date, Payment Date Filter Date - The date or d...
  3.  Patient Chart Problem List Tutorial Video

    This video describes how to use the Problem List.
  4. Exporting Clinical Data from DrChrono's API

    You can use DrChrono's API to export data from your DrChrono account. This article provides an overview of the specific endpoints needed to obtain a copy of clinical records. For more complete information on our API see our API documentation cent...
  5. Generating an Appointment Report

    The appointment report allows you to g enerate a list of appointments that can be further filtered by appt status, billing status, patient name, offices, rooms, and dates. 1. To access and run an appointment report, go to Reports > A...
  6. Sending Secure Messages to Patients

    When a patient is signed up and connected to your practice with OnPatient, you can send secure messages to your patient directly. Your messages will be viewable in their OnPatient portal where the patient may directly message you, respond to your me...
  7. Supported File Types

    DrChrono supports different file types across the platform. Below are examples of where different file types can be utilized in the software. Outgoing Faxes: .jpg, .png, .pdf documents Freedraw: pdf, jpg, jpeg, png, tiff, bmp, tif OnPa...
  8. How do I give my doctor information about a medical issue?

    To contact your doctor about a medical issue or to provide them with medical information, we would suggest that you either call your healthcare professional's office directly or contact them using OnPatient's Secure Messaging feature. Learn more a...
  9. United Healthcare (UHC): Reconsideration and Appeals

    Did you know that beginning February 1, 2023, you will be able to submit claim appeals and reconsiderations electronically through UHC's portal? According to UHC, this change will affect commercial and Medicare Advantage plans. It does ...
  10. How to Build an Appointment Profile

    Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically. Here is how to set them up: Go to Schedule > Appoi...