Popular Articles

  1. Credentialing vs. Enrollment: What is the difference?

    Credentialing and Enrollment When applying to become "in-network" with a health insurance payer, the process contains several distinct parts including credentialing and enrollment. Let's discuss each of these so you will know what to e...
  2. How do I generate a report showing all of my locked notes?

    You can run a report that lets you view all of your notes' lock status. 1. Hover over the Reports tab and click Advanced Report . 2. Be sure the Appointments tab is selected and apply any filters. Click Export to Fil...
  3. How do I run a report?

    DrChrono offers you several predefined reports and an easy way to create customized reports. Each predefined report has values already chosen for you. If you would like to add or remove a value you can create that report in the Advanced Report sec...
  4. ePS Payer List (N-Z) - April 15, 2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  5. How do I complete the Onboarding Forms prior to an appointment?

    When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
  6. How to Build an Appointment Profile

    Appointment profiles save you time by automatically adding duration, the reason for the visit, color coding your appointment, and even adding your billing profiles automatically. Here is how to set them up: Go to Schedule > Appoi...
  7. ePS Reconnection Payer List (A-E) as of 5.08.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P Yes ...
  8. Correcting a payment in the Patient Payments system

    If you encounter a payment that has been posted incorrectly, there is a way to correct it without deleting the entire payment. Although it is possible to completely delete a payment, the best practice is to correct the payment instead so tha...
  9. How to Add a New Appointment Profile

    Appointment profiles save you time by pre-populating fields when creating a new appointment. Appointment profiles are used to: Automatically set a Reason For Visit Set a duration for an appointment Set a color for the appointme...
  10. Audit Log

    Use the Audit Log to track changes, view staff activity, and troubleshoot issues.