Popular Articles

  1. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  2. Exclusive Change Healthcare Payers for Claims as of 3.06.2024

    Exclusive Change Healthcare Payers for Claims as of 3/6/24 Payer Name Payer ID Line of Business 1199 National Benefit Fund 5405 Professional 1199 National Benefit Fund 13162 Institutional 3...
  3. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...
  4. Editing Your Name, Timezone, Personal Details, and Contact Information

    Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
  5. OnPatient Basics

    Learn more about inviting a patient to OnPatient and understand the benefits of using the portal as a patient.
  6. HCFA 1500 Box 17 - How do I print the referring/supervising provider's information

      There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.  Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...
  7. Are Payer IDs Specific to the Clearinghouse or the Insurance Company?

    Each payer or insurance company has its payer ID number to accept electronic claims. It is the electronic address , so the clearinghouse knows which payer/insurance company to send the claim to. Some national payers, such as Aetna (60054), C...
  8. Remove or Replace Providers

    Learn how to remove (suspend) or replace (swap) providers from the practice.
  9. Customize the Patient Chart Header

    Customize the Patient Header from within the patient chart or from Patient Chart Settings.
  10. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.