Popular Articles

  1. Enhanced Patient Statement Delivery

    Last Updated: 03/18/2026 in Billing Billing Workflow Patient Billing Statements
    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access t...

  2. Update Your Web Browser to the Latest Version

    Last Updated: 01/22/2026 in Customer Support & Troubleshooting Troubleshooting General
    Learn how to update your web browser to the latest version.

  3. DrChrono Support PIN

    Last Updated: 04/01/2026 in Customer Support & Troubleshooting Contact Support
    The Support PIN is a four-digit number that the Support team uses to verify the user's account.

  4. How many NPI numbers/tax IDs can I have associated with my account?

    Last Updated: 01/20/2026 in Billing Claims Getting Started with Claims
    Learn how many NPI numbers/tax IDs you can have associated with your account.

  5. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Last Updated: 02/25/2026 in Billing Claims Institutional Claims Adding elements on the UB04 form
    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient...

  6. Contact Your Account Manager

    Last Updated: 02/24/2026 in Customer Support & Troubleshooting Contact Support
    The DrChrono Client Support team includes a Customer Success team that works alongside our Account Management team to address your needs and support stronger adoption of the DrChrono platform.

  7. EHI Export: Overview

    Last Updated: 09/23/2025 in Clinical EHI Bulk Data Export
    Export patient or practice-level data from DrChrono with EHI Export, compliant with the 21st Century Cures Act.

  8. Get Started with the EverHealth Customer Self-Service Portal

    Last Updated: 11/21/2025 in Account My Account Billing
    Use the EverHealth Customer Self-Service Portal to manage your account.

  9. Submitting a Prior Authorization using the CoverMyMeds integration (Web)

    Last Updated: 09/22/2025 in Clinical E-prescribing Working With Pharmacies
    Learn more about submitting a prior authorization using the CoverMyMeds integration (web)

  10. Create Staff Member Accounts Updated

    Last Updated: 04/07/2026 in Account Account Permissions
    Learn how to create and edit staff member accounts.
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