Popular Articles

  1. EDI Claim File Indicators

    An EDI Claim file indicator is a code transmitted on an EDI/837 Claim file that tells the payer whether the primary insurance is Medicare or another commercial payer. It is included on all electronic 837P (professional claims) and 83...
  2. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access t...
  3. DrChrono Support PIN

    The Support PIN is a four-digit number that the Support team uses to verify the user's account.
  4. Contact Your Account Manager

    The DrChrono Client Support team includes a Customer Success team that works alongside our Account Management team to address your needs and support stronger adoption of the DrChrono platform.
  5. Create Staff Accounts

    Learn how to create staff accounts.
  6. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  7. Clinical Form Management

    Learn how to create, manage, and edit custom clinical forms with improved workflows. Streamline your form-building process today.
  8. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient...
  9. New York Form C4.3 - Doctor's Report of MMI/Permanent Impairment

    For workers' claims in New York that result in the permanent impairment of a patient, the C4.3 form, or Doctor's Report of MMI/Permanent Impairment form, is required. This form is built into your DrChrono account and is easily accessible ...
  10. Creating and Managing Patient Statements

      On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...