Popular Articles

  1. Date of Current Illness vs Initial Treatment date; what is the difference?

    Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...
  2. Set Up RecordSync

    Learn how to set up RecordSync for your practice.
  3. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  4. eProvider Solutions- Who are they?

    ePS or eProvider Solutions is a clearinghouse that is integrated with DrChrono. Through the setup process, your implementation specialist will show you how to submit EDI (claims), ERA (explanation of benefits), and eligibility...
  5. Printing Your Patient's Medication List

    Learn more about printing your patient's medication list
  6. RecordSync Overview

    The RecordSync integration pulls relevant patient records and care summaries directly into DrChrono, allowing providers to review their patients' clinical histories.
  7. How do I set up Two-Factor Authentication (2FA) in my account?

    What is Two-Factor Authentication (2FA)? Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...
  8. Editing Your Name, Timezone, Personal Details, and Contact Information

    Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
  9. How to Resubmit a Corrected Claim?

    You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a regu...
  10. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...