Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pati...
You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a re...
For workers' claims in New York that result in the permanent impairment of a patient, the C4.3 form, or Doctor's Report of MMI/Permanent Impairment form is required. This form is built into your DrChrono account and is easily accessible thr...
After you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to ...
The signature on file, box 12 on the HCFA-1500 form, is populated from the patient chart in two ways: manually or through signing a consent form. The signature on file can be found in the patient's chart by selecting the...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.
...
Overview
The EHI Export product provides self-service access to export data from DrChrono at a practice or patient level in accordance with the 21 st Century Cures Act.
Users who have the EHI Export permission enabled in DrChrono...
You can fax from DrChrono in two ways. You can fax documents individually from the referral.
A fax number is required to send and receive faxes in your DrChrono account.
Faxing From the Chart
From the chart, we can send docu...
There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.
Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...