Popular Articles

  1. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.
  2. Enter an Authorization Number

    Learn how to enter an authorization number.
  3. Set Up Appointment Reminders

    You can set up appointment reminders from the appointment window.
  4. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient's...
  5. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  6. OnPatient Basics

    Learn more about inviting a patient to OnPatient and understand the benefits of using the portal as a patient.
  7. Patient Chart Demographics

    Learn more about DrChrono's improved patient demographics.
  8. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  9. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    Learn more about adding or changing a device for multi-factor authentication with ID.me.
  10. How to Resubmit a Corrected Claim?

    You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a regu...