Popular Articles

  1. How to Change the Place of Service (POS) for a Specific Appointment

    To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Facilities   Select  Add New Facility ...
  2. Logging into DrChrono Web and iPad

    Learn about logging into DrChrono from the web or mobile app.
  3. Enter an Authorization Number

    Learn how to enter an authorization number.
  4. Date of Current Illness vs Initial Treatment date; what is the difference?

    Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...
  5. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  6. New York No Fault Form - NF3

    For no-fault accident claims in New York, the NF3, or Verification of Treatment by Attending Physician or Other Provider of Health Services form, is required. This form is built into your DrChrono account and is easily accessible through the...
  7. OnPatient Basics

    Learn more about inviting a patient to OnPatient and understand the benefits of using the portal as a patient.
  8. EHI Export: Overview

    Export patient or practice-level data from DrChrono with EHI Export, compliant with the 21st Century Cures Act.
  9. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient's...
  10. Create Staff Member Accounts

    Learn how to create staff member accounts.