Popular Articles

  1. Account Settings in Detail

    Your DrChrono account comes with a series of settings that allow you to adjust and customize how you interact with your DrChrono account. This article will give an overview of the settings under each tab. The Settings sect...
  2. Logging into DrChrono Web and iPad

    You can easily log into DrChrono web version here . You only need to type in your Username and password. You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...
  3. How Do I Bill For a No-Show Appointment?

    Billing for a No-Show Appointment If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom ...
  4. TriZetto Clearinghouse Payer IDs

    Each payer or insurance has its own payer ID number to accept electronic claims. It serves as the electronic address , so the clearinghouse knows which payer/insurance company should receive the claim. Some national payers, such as Aetna (6...
  5. How to Disable Emoji Reactions for Telehealth Visits

    Apple released a new feature called Reactions . for iOS 17 and MacOS Sonoma . Reactions create different emojis that appear on your screen based on different gestures. Reactions are enabled by default, but you can disable them so that they do ...
  6. How to Resubmit a Corrected Claim?

    You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a re...
  7. Release Notes for DrChrono Web 2024-09-26

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  8. EHI Export: Overview

    Overview The EHI Export product provides self-service access to export data from DrChrono at a practice or patient level in accordance with the 21 st Century Cures Act. Users who have the EHI Export permission enabled in DrChrono...
  9. HCFA 1500 Box 12 - How does signature on file get added to a professional claim form?

    The signature on file, box 12 on the HCFA-1500 form, is populated from the patient chart in two ways: manually or through signing a consent form. The signature on file can be found in the patient's chart by selecting the...
  10. Everything You Need to Know about Faxing within DrChrono

    You can fax from DrChrono in two ways. You can fax documents individually from the referral. A fax number is required to send and receive faxes in your DrChrono account. Faxing From the Chart From the chart, we can send docu...