Popular Articles

  1. DrChrono Support PIN

    The Support PIN is a four-digit number the Support team uses to verify the user's account.
  2. UHC: Updated policy for HCPCS Code G2211

    HCPCS G2211 Bundle Beginning with dates of service September 1, 2024, UHC will begin to bundle G2211 and deny separate reimbursement. The provider announcement from UHC is linked below. https://www.uhcprovider....
  3. EHI Export: Overview

    Overview The EHI Export product provides self-service access to export data from DrChrono at a practice or patient level in accordance with the 21 st Century Cures Act. Users who have the EHI Export permission enabled in DrCh...
  4. Release Notes - April 17, 2025 New

     
  5. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  6. Customize the Patient Chart Header Updated

    Customize the Patient Header from within the patient chart or from Patient Chart Settings.
  7. Enabling your browser's camera for video visits on Microsoft Edge

    Learn how to enable your browser's camera for video visits for Microsoft Edge.
  8. OnPatient Basics

    Learn more about inviting a patient to OnPatient and understand the benefits of using the portal as a patient.
  9. Contact Your Account Manager

    Our enhanced Client Support team includes a new Customer Success team, working alongside our Account Management team, to address your needs and facilitate better adoption of the DrChrono platform.
  10. HCFA 1500 Box 17 - How do I print the referring/supervising provider's information

      There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.  Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...